Summary and Analysis 1 peer reviewed article – Negotiation and Conflict Management

Negotiation and Conflict Management

Select one of the key terms listed below and conduct a search to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:

Key Terms:

  • Negotiation
  • Five phases of negotiation
  • Conflict Management
  • Best Alternative to a Negotiated Agreement (BATNA)

DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.

SUMMARY: Summarize the article in your own words- this should be in the 150-200 word range. Be sure to note the article’s author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.

ANALYSIS: Using 300-350 words, write a brief analysis, in your own words of how the article relates to the selected chapter Key Term. An analysis is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.

REFERENCES: All references must be listed at the bottom of the submission–in APA format. 

Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.

Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.

Behavior app/device report

You will use the theories you read about to assess health behavior apps/devices. For a reminder, read this Wikipedia page on behavior change theories (Links to an external site.). Be sure to click the theories’ individual links to read more about each theory. Also, visit the other resources at the bottom. This Health Behavior App Report is a 3-page paper you will complete on your own and submit here. Use two behavior change or behavior monitoring apps (or devices) for a week. (These can be tools like a friend’s FitBit, the health-related apps on an Apple Watch, the app MyFitnessPal, or another exercise, meal, or mental health app on your phone.) In your paper, you will compare the two tools you used. Write a report discussing their strengths and weaknesses. Include the following components as part of the comparisons in your report:

Write a brief overview of both of the apps’ purpose and features.

  • What agency or company created each app? Describe whether these institutions and their technology are trustworthy or not and why. 
  • Describe the behavior change theory/theories that are evident in the apps/devices and which features are theoretically based. Be sure to cite the theoretical evidence.
  •  Describe if the features are effective, based on both the research and based on your personal use of the app/device.
  • Investigate the apps’ ethics and policies around your data and how/if they keep your information secure.
  • What features do they provide around interoperability (Links to an external site.)?
  • What are your final conclusions on the apps’ effectiveness and what results did you have from using them?
  • What recommendations do you have for changes to the app that would make it more in line with a theoretical model?

Complete a 3-5 page report (not including the references page) on your use of the apps/devices. Be sure to incorporate some of your assigned readings and have all of your citations and references in APA style. Refer to the APA Guide at libguides.uta.edu/apa (Links to an external site.) for help.

Helpful Resource:

This text has chapters on the common behavior change theories. Feel free to refer to it as a helpful reference: Health Behavior and Health Education: Theory, Research and Practice (Links to an external site.)You can also find additional resources by searching the name of your device in PubMed and Google Scholar or by searching for literature on your theory/theories.

Paper Structure:

Use the following guidelines for structuring your paper.

  1. Start by summarizing the apps and their general features (approximately 2 paragraphs).
  2. Describe data functionality, including data security, interoperability, policy, and ethics (approximately 2 paragraphs).
  3. Describe the theoretical components, make sure to describe concepts from the theory/theories and how these play out via both apps’ features – be sure to compare and contrast the apps (approximately 1 – 1.5 pages).
  4. Detail whether the way these theoretical concepts play out is effective and why or why not using evidence to back up your position – be sure to compare and contrast the apps (approximately 3 paragraphs).
  5. Finally, describe what results you had yourself in using the apps (e.g., were you consistent in use, did you accomplish your health goals, did you find the app discouraging, encouraging, or have no effect, etc.) and give your recommendations for improvement for both apps (approximately 1-2 paragraphs).

Group Project Brainstorming Report and Group Project Reaction Essay

 

  • Assignment InstructionsHere are the instructions to complete your problem-solving group project:
     

    1. Create a group of 3 to 5 people.  Post in the Group Project forum in the discussion board to find group members from this class. If you choose to form your group outside of the classroom, the group members need to be over the age of 18 and available to meet at the same time. This can be a group of friends, work associates, or a study group.  This can be a group you create or a group in which you are already a part. It can be a virtual group or a face-to-face group. If you are currently part of a problem-solving group, you may use that group experience for the reaction essay. 
    2. Before you meet with your group, you will choose a problem for the group to solve.  Choose a topic from the provided list or decide on your own problem to solve.  Send me a message for topic approval no later than the end of Lesson 4.
    3. Meet as a group to brainstorm the problem and a solution.  You will need to take good notes during your meeting, so make sure to have note taking materials.  Remember, this should be a synchronous group meeting.  It should last at least 1 hour.
    4. Your group will brainstorm your problem and solution following this format below.  Write down each step in as much detail as you can as you will be turning in this step for points toward your total project grade.
    5. Once your group has finished the brainstorming session, you will write a reaction essay.  See the instructions at the bottom of the page for the reaction essay.
  • ItemProblem Solving IdeasHere are some ideas for topics for your group project.  You can use one of these ideas or create your own topic for your group.  Either way, make sure to send me a message so I can approve your topic by the end of Lesson 4.
     

    1. Relational Issues / Work Related Issues         
      1. A teenager asks for permission to extend weekend curfew hours.
      2. Your spouse/child/roommate is constantly late.  Late to get up, late to school/work, late to dinner, etc. The habitual lateness is causing frustration at home.
      3. A subordinate asks for time off during a very busy time at work.  As the superior, you have to decide whether to give the employee time off.  
      4. Employees are arriving late to work due to heavy morning rush hour traffic.
    2. Social Issues         
      1. Illiteracy in America
      2. Excessive student loan debts
      3. Should the US allow driverless cars
      4. Should the state decriminalize drug related offenses
      5. Transportation issues like drunk driving or texting and driving
      6. Should guns be allowed on college campuses
  • AssignmentGroup Project Brainstorming ReportWhen meeting in your problem-solving group, you will be discussing in detail the problem.  After clearly identifying, defining, and clarifying the problem, your group will create one solution that helps to solve the problem you described.  There will probably not be a solution that is a 100% fix, and that’s okay.  Your group can talk about the strengths and the weaknesses of the solution to meeting the problem.  Remember, take good notes while meeting with your group.  All of the steps in the organizational format below should be explained in great detail, not just notes. 
    Organizational Format for Brainstorming Session
     

    1. Identify – clearly state the problem you are trying to solve.
    2. Define – thoroughly describe the problem.  Why does the problem exist?  What are the cause and effects? Are there drawbacks to solving this problem?
    3. Clarify – who is impacted by the problem?  How are they impacted?
    4. Solve – offer one solution to satisfy the problem.  Include strengths and weaknesses of this solution as it relates to the problem you described.
    5. If you work with others in your class on this project, you need to turn in your own original brainstorming report.  You may not write up a single report and turn it in for all group members.
       

  • AssignmentGroup Project Reaction EssayOnce your group meeting is complete, you will analyze your experience in a reaction essay by answering the questions below. The essay should be 2-3 pages, double-spaced, Times New Roman font.
    Reaction Essay Questions
     

    • Verbal/Nonverbal Analysis – Did each group member contribute to the problem solving discussion? How did the group decide who would talk at a time? Did one group member talk more than others? Overall was the group effective with verbal communication? How did nonverbal messages contribute to the group process?
    • Listening Analysis– How effective were the group members at listening to one another? Was there a member who exhibited good or poor listening skills? Why are listening skills important when working in a group?
    • Conflict Analysis – Did your group experience any conflict or differing opinions? What type of conflict: pseudoconflict, simple conflict, or ego conflict? How did conflict impact the group problem-solving experience? If conflict was not experienced, how did your group avoid conflict?
    • What insights did you gain about the interpersonal communication process through working in this problem-solving group?

1200 WORD Min. at least 3 scholarly sources due 4/18

 

This week, you will write a comprehensive APA analysis paper using all the knowledge you have gained in this race. Use what you have learned from the READ and ATTEND sections throughout the course (including Unit 5) and at least three scholarly sources to address the items listed below. If you need support on how to formulate your APA Analysis paper, you may refer to your APA Template under the Resource tab or contact the CPS Librarians. Please refer to your grading rubric for guidance. Upon completion you will click on the Dropbox tab to submit your paper for grading.

Be sure to support your work with at least FOUR scholarly sources. Use in-text quotes and do not self plagiarize from the previous weeks.

  • What types of inmates are housed in supermax prisons? For what type of inmates is supermax housing not designed?
  • What impact does long-term solitary confinement have on inmates? What impact does working in a supermax facility have on staff?
  • Consider the following scenario: Assume your state is planning a supermax prison. What will you propose as opportunities for inmates to demonstrate positive behavior to work their way out?
  •  What makes capital murder trials more expensive than other murder trials? Is there a point at which the economic consequence of an execution outweighs its value to the public?
  • Consider the following scenario: You are the prosecuting attorney in a rural county of 7,500 people in a southern state. A capital case is coming up for trial. Estimates of costs for the case begin at $500,000. How will you justify paying for the prosecution of the case?

6assignment wk6

 

5.1 Assignment: Reading and Remediation

 

Getting Started

Viewing the videos and practicing using the practice Excel file with its video can prepare you for the work needed on the research report.

In order to successfully complete this exercise, you should be able to:

  • Review videos about statistics fundamentals.
  • Practice with the Excel file provided.

Resources

  • File: WS5Practice
  • File: WS5Homework
  • Video: Chi-Square
  • Video: Chi-Square Testing
  • Textbook: OpenIntro Statistics
  • File: Chi-Square_10by10.xlsx

Background Information

Providing background and descriptive statistics is like a literature review section of a dissertation. You review and communicate the analysis on the raw data. You present visual representations of the data to give meaning to the raw data.

Instructions

  1. Watch the following video on chi-square:
  2. Watch the Excel remediation videos on chi-square testing: Chi-Square Testing using the Chi-Square_10by10.xlsx file. 
  3. An optional supplementary textbook is OpenIntro Statistics, and you can read the concepts there.
  4. Use the lab file WS5Practice to practice the Excel skills (includes an Excel hands-on video inside the spreadsheet as a link).
  5. Use the file WS5Homework to demonstrate the Excel skills. Each of the three problems is worth 20 points, for a total of 60 points possible for this assignment.
  6. When you have completed your assignment, save a copy for yourself and submit a copy to your instructor by the end of the workshop.

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5.2 Assignment: Summarizing Raw Data

 

Getting Started

Being able to summarize data using pivot tables is a crucial skill to develop in business and research. Excel provides a powerful pivot table tool that is heavily used in finance, accounting, information technology, and other business areas. In this course, the skill is used to support a chi-square analysis.

In order to successfully complete this assignment, you should be able to:

  • Summarize data into a contingency table from raw data using pivot tables.

Resources

  • File: WS5-2_PivotTables
  • File: WS5-2_PivotAssignment

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Read the file WS5-2_PivotTables.
  3. After reading the Word document, open the file WS5-2_PivotAssignment.
  4. Create the appropriate summary tables called contingency tables.
  5. Turn in an Excel file showing the pivot table you have created.
  6. When you have completed your assignment, save a copy for yourself and submit a copy to your instructor by the end of the workshop.

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5.4 Assignment: Create Categorical Hypothesis

 

Getting Started

After the prior activities, the analysis section can be written for the research report. Since there are three analyses to perform, this is a partial assignment for the analysis section.

In order to successfully complete this assignment, you should be able to:

  • Write part of the analysis section for a data set.

Resources

  • File: Research Report Patients
  • Your most recent research report

Background Information

This is one of the more detailed assignments in this course. You will write your third analysis for the report.

Instructions

  1. Study the Research Report Patients file.
  2. In your report, fill out the third analysis section, including any statistics and graphs and interpretation on the analysis.
  3. When you have completed your assignment, save a copy for yourself and submit a copy of the research report to your instructor by the end of the workshop.

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5.2 Discussion: The Euro

 

 

Getting Started

International business, out of necessity, requires international currencies. Even when an imported product is bought and sold in U.S. dollars, workers and vendors must be paid in the local currency. This requires exchanging currencies somewhere in the process. In this assignment you will examine how currency exchange rates are determined and the factors affecting other international financial flows.

Upon successful completion of this discussion, you will be able to:

  • Determine what macro policies the countries in the European Union are following regarding their economies.

Resources

  • Textbook: Economics for Managers
  • Website: American Express
  • Website: Lumen: Microeconomics

Background Information

The euro came into existence on January 1, 1999, although it had been a goal of the European Union (EU) and its predecessors since the 1960s. After tough negotiations, particularly due to opposition from the United Kingdom, the Maastricht Treaty entered into force in 1993 with the goal of creating an economic and monetary union by 1999 for all EU states except the United Kingdom and Denmark. The euro has since become a major international currency.

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Utilizing the two sources of information below, explain the factors that can affect the relative value of one currency to another in the global economy.
    1. American Express 
    2. Lumen: Microeconomics 
  3. Again, using the same two sources, explain why U.S. presidents often favor a “lower dollar” over the course of their presidency.
    1. Explain the relationship between the relative value of the dollar and its relationship to U.S. exports and imports.
    2. Posit the effect of the relative value of the US dollar and the impact on US GDP. Using the equation for GDP, GDP = C + I +G + (X-M), which of the various components of GDP would be most affected by changing currency levels? Explain.
  4. Your initial response should be 400 to 600 words in length and include two academic sources that are properly cited. It is due by the end of the fourth day of the workshop.
  5. Now conduct a critical analysis of a posting by two of your classmates by the end of the workshop.
    1. The topic of your discussion response should be your classmate’s posting and should be written as if you were reviewing his/her posting in an academic journal. Your discussion response should, therefore, answer the following questions as applicable:
      1. Were your classmate’s arguments articulate and logical? Were the facts correct?
      2. Was the interpretation your classmate provided reasonable and consistent with experts in the field? Was your classmate consistent with both the substance and intent of his/her references?
    2. The focus for your critical analysis is not whether or not you agree with your classmate, but how well his/her position was presented. Each response should be at least 200 words in length and cite two academic sources. Please strive to make your discussion responses ones that cause iron to sharpen iron.

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5.3 Assignment: Currency Exchange Response

Getting Started

What happens to the exports of products produced in the U.S. when the U.S. dollar is strong compared to some foreign currency? When it is weak? Since individual business managers have no ability to affect exchange rates, managers must at least thoroughly understand the impact of exchange rates on imports and exports in order to adjust plans for exchange rate fluctuations. This assignment will help you better understand these issues and how exchange rate fluctuations may affect your organization.

Upon successful completion of this assignment, you will be able to:

  • Analyze how several firms, including your own, are adapting to the changing international environment.

Resources

  • Textbook: Economics for Managers

Background Information

Managers are affected by currency exchange rates because these exchange rates influence the prices of both the firm’s inputs and its outputs if the firm sells its products or purchases its raw materials abroad. An increase in a nation’s exchange rate hurts domestic firms that export to other countries but helps firms that import their raw materials from out of the country.

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
    1. In current news publications, find three examples similar to those in Chapter 15, of the strategic responses of individual businesses to globalization and changes in the currency exchange rates. One of these examples may be your own organization.
    2. Create a table as shown below that compares and contrasts how each firm (including your employer) is reacting to the changing business environment.
      1. Defend your answers with clear, insightful thinking.
      2. The table should fit on one page with a reference list on the second page.
    3. Submit your table and reference list by the end of the workshop.
    4. CompanyQuestion 1: What internal actions is the firm taking in response to changing currency rates?Question 2: What external actions is the firm taking in 
      response to changing currency rates?Company 1Company 2Company 3

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5.4 Discussion: Other Influences

 

Getting Started

In addition to exchange rates, there are many other international influences on the domestic economy. Astute managers must understand these issues in order to make better decisions and plans about the future and craft better organization strategies.

Upon successful completion of this discussion, you will be able to:

  • Evaluate international influences on the domestic economy.

Background Information

Managers need to understand the impact of international economic events on the level of economic activity in the domestic economy and in those countries where they have substantial markets.  Managers must also be able to analyze the implications of these changes for the competitive strategies of their own firms and those of their major competitors.

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Choose one of the following five global companies and investigate the company’s earnings in its latest quarter. Explain how currency fluctuations across the globe have affected earnings. Search each of the latest financial reports to find such information. Make sure you research the information from the perspective of currency fluctuations on revenue, earnings, and global market share. This will require 400-600 words of APA style narrative with at least three sources of information from credible sources. 
    1. Caterpillar
    2. Procter and Gamble
    3. John Deere
    4. YUM! Brands (KFC, Taco Bell, and Pizza Hut)
    5. Coca Cola
  3. Your initial response should be 400 to 600 words in length and include three academic sources that are properly cited.  It is due by the end of the fourth day of the workshop.
  4. Now conduct a critical analysis of a posting by two of your classmates’ by the end of the workshop.
    1. The topic of your discussion response should be your classmates posting and should be written as if you were reviewing his/her posting in an academic journal. Your discussion response should, therefore, answer the following questions as applicable:
      1. Were your classmates arguments articulate and logical? Were the facts correct?
      2. Was the interpretation your classmate provided reasonable and consistent with experts in the field? Was your classmate consistent with both the substance and intent of his/her references?
    2. The focus for your critical analysis is not whether or not you agree with your classmate, but how well his/her position was presented. Each response should be at least 200 words in length and cite two academic sources.  Please strive to make your discussion responses ones that cause iron to sharpen iron.
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Cystic Fibrosis ( Respond to the below writing)

  

Cystic Fibrosis (CF) is a genetically inherited disease of the exocrine glands affecting several systems throughout the body, but mainly the respiratory system and gastrointestinal (GI) tract (McCance & Huether, 2019, pg. 1330). CF is an autosomal recessive disease disrupting the CF transmembrane regulator protein located on the epithelial membrane on cells of the airway lining, pancreas, digestive tract, bile ducts, sweat ducts, and others. This protein is involved in chloride and bicarbonate transport toward the airway surface and also affects the flow of sodium through the epithelial sodium channel, resulting in a fluid and salt imbalance within and outside the cell (Kulkarni et al., 2019). As a result, the pancreas, lungs, and other organs are coated with a thickened, sticky mucus from an increased number and size of goblet cells (McCance &Huether, 2019, pg. 1221).

The patient in the case study suffers from abdominal distention and high sodium concentration in sweat which are known clinical manifestations of CF. The abdominal distention is due to pancreatic insufficiency, which causes malabsorption. This is caused by blockage of pancreatic ducts from mucus. The salty taste of the patient’s skin is a result of increased chloride and sodium in the sweat due to the dysfunction of sodium and chloride resorption.

Characteristics such as age and race are considered when assessing a patient as it is the most common life-shortening genetic disease affecting Caucasians and is usually diagnosed within the first year of life (Coverstone & Ferkol, 2021). As CF is a genetic disease, the mother should be counseled on the risks of future children also having CF. If the sibling had not been assessed for CF, assessment and genetic testing for CF should be done considering his history of pulmonary issues.

Please Note

APA format

More than 100 words

2 references not more than 5 years

Discussion post – BI

 

Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas

Task 1

There are many organizational problems associated with business intelligence (BI). Many organizations use the traditional approach to BI, which is adequate in maintaining what an organization already processes. However, an organization that introduces innovation and creativity to its BI program that will likely become more robust than its competitors.

Using the university library, find an article that describes an organization that created a cutting-edge BI system or solution that introduces both innovation and creativity. Describe the article, focusing on the creative and innovation solution. Explain why you believe the solution is creative and innovative.

Task 2

Answer the following questions, including sources to support your position:

  • Describe the ways in which the BI cycle (you will have to find a source for a BI cycle) drives productivity in an organization.
  • Identify and describe at least 3 BI cycle characteristics that drive productivity.
  • Explain the effect that the 3 productivity-driving characteristics have on 3 areas of an organization.

Do not forget your sources.

lizwk1assgn

The term “knowledge worker” was first coined by management consultant and author Peter Drucker in his book, The Landmarks of Tomorrow (1959). Drucker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services. Does this sound familiar?

Nurses are very much knowledge workers. What has changed since Drucker’s time are the ways that knowledge can be acquired. The volume of data that can now be generated and the tools used to access this data have evolved significantly in recent years and helped healthcare professionals (among many others) to assume the role of knowledge worker in new and powerful ways.

In this Assignment, you will consider the evolving role of the nurse leader and how this evolution has led nurse leaders to assume the role of knowledge worker. You will prepare a PowerPoint presentation with an infographic (graphic that visually represents information, data, or knowledge. Infographics are intended to present information quickly and clearly.) to educate others on the role of nurse as knowledge worker.

Reference: Drucker, P. (1959). The landmarks of tomorrow. New York, NY: HarperCollins Publishers.

To Prepare:

  • Review the concepts of informatics as presented in the Resources.
  • Reflect on the role of a nurse leader as a knowledge worker.
  • Consider how knowledge may be informed by data that is collected/accessed.

The Assignment:

  • Explain the concept of a knowledge worker.
  • Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.
  • Include one slide that visually represents the role of a nurse leader as knowledge worker. 
  • Your PowerPoint should Include the hypothetical scenario you originally shared in the Discussion Forum. Include your examination of the data that you could use, how the data might be accessed/collected, and what knowledge might be derived from that data. 

4 page paper (week 8)

Managing Health Care Quality

Imagine that you are a hospital administrator at the Sunlight Hospital in California. The main complaint among the patients is the quality of care. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you are making visits in various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategy for achieving the hospital’s current goals.

Note: You may create or make all necessary assumptions needed for the completion of this assignment.

Write a 4–6 page paper in which you:

  • Classify five measurements of quality of care in a hospital, and justify the major reasons why you believe these measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.
  • Specify four main features in health care organizations that can be used to design a successful quality improvement plan. Articulate the significant manner in which the specified features can lead to failure or success of quality of care in Sunlight Hospital.
  • Suggest the salient reasons why quality of care would add value to and create a competitive advantage for the Sunlight Hospital. Justify your response.

Case Study Week 5

Read Case Study and submit APA Paper.

Instructions: Read CASE STUDY: BEWARE: One Emergency May Hide Another! and submit APA Paper, write a paper addressing the following: 

a.      Which nursing standards were violated in this case study?

b.      What could have been done to avoid the problem?

Paper must be at least 1 page, excluding title page and reference page. (at least 1 reference no more than 5 years old), make sure to reference the article. 

CASE STUDY—BEWARE: One Emergency May Hide Another!

A hospital submitted a report to the State Board of Nursing reporting that an RN had been terminated after the death of a patient following surgery for a tubal pregnancy.

THE NURSE’S STORY—SALLY SIMMS, RN

I had worked the medical-surgical units at the General Hospital ever since graduating from my nursing program 4 years before. This was the worst night, the worst shift, of my nursing career.

I was assigned to care for eight patients that night, which is not an unusual number of patients, but they all were either fresh post-ops or so very sick. Four patients had just had surgery that day. One patient was on a dopamine drip to maintain his blood pressure, so he needed frequent monitoring. One patient was suspected to have meningitis, one patient had pneumonia, and a patient with suspected histoplasmosis completed my assignment.

One of my post-op patients was Betty Smith, a young woman in her early thirties who had laparoscopic surgery late in the day. She had been transferred from the recovery room late in the evening shift and was very uncomfortable when I first made my rounds. At 12:05 am, I called Betty’s physician because she was vomiting and thrashing in bed. Per his order, I medicated the patient with Phenergan.

The next time I checked on Betty, she seemed to be more comfortable, but I realized that her IV had infiltrated. I was really overwhelmed with meeting the needs of all my patients, so I asked Joan Jones, the charge nurse, to restart Betty’s IV. It was about 2:00 am when Nurse Joan restarted the IV.

I had been able to pretty much stay on top of everything at that point in the shift, and by 2:30 am I had assessed all my patients, given pain medications, and called four physicians to update them regarding their patients and for various orders. I thought things were settling down. I thought wrong.

Mrs. Holmes, the patient with histoplasmosis, seemed a bit off from when I had cared for her the previous two nights. Mrs. Holmes’ vital signs were unstable and her O2 saturation was only 80%. I notified her physician and he ordered stat arterial blood gases. The lab called with the results, and they were alarming. Mrs. Homes was losing ground, and her physician ordered us to transfer her to the ICU. I was preoccupied with accomplishing the transfer and accompanied Mrs. Holmes to the unit. I returned from the ICU at about 3:50 am.

On my return, I first checked the patient who was on dopamine, medicated another patient for pain, and did visual checks on the rest of the patients who all seemed to be sleeping. I began my charting.

At 6:05 am, I went to start IV antibiotics on Betty’s roommate, and to my horror discovered Betty was not breathing. I called the code. The first time I discovered that Betty had had a low blood pressure and elevated pulse was when I checked the vital signs sheet when the ER physician (who responded to the code) asked how Betty’s vital signs had been during the shift. The nurse’s aide who was assigned to monitor Betty had not informed me, and I had not checked the vital signs sheet.

It was such a terrible night; I was so busy with the transfer and caring for the other patients. Betty just had an outpatient procedure; if she had been earlier on the surgical schedule, they would have sent her home. I did not physically check her vital signs, and the aide did not report the elevated pulse and low blood pressure. I depended on the aide—my mistake. I know I was responsible.

I was terminated from employment and reported to the board of nursing. I have taken myself out of nursing; something died in me when I found my patient.

EMPLOYMENT EVALUATIONS

An evaluation conducted a few weeks before the incident showed mostly good ratings (11) with three excellent ratings. The hospital would consider reemployment if Ms. Simms improved her critical thinking skills.

PATIENT MEDICAL RECORD

Surgery Notes—Laparoscopy to remove unruptured ectopic pregnancy from distal portion of the fimbriae with estimated blood loss of 150 cc, three references to homeostasis, two references to cautery, patient “… to recovery room in excellent condition.”

Recovery Room Nurse’s Notes—In recovery 2110 to 2300, initial post-op flow sheet noted at 2210 BP 124/74, pulse 94; at 2225 BP 123/65; at 2240 BP 107/85, pulse 123. Assessment signed at 2220 “abdomen distended with few faint bowel sounds … patient shivering, c/o [complained of] abdominal pain, medicated ×3 [three times] with IVP Demerol, total of 50 mg. Patient awake, three dressings dry. No c/o N/V/D.” [No complaints of nausea, vomiting or diarrhea.]

Medication Record—Patient received Demerol 50 mg. with 25 mg Phenergan IM at 2215 and 0200.

Cardiopulmonary Resuscitation Record—Compressions noted at 6:08 am. [RN had initiated code at 5:55 am], MD arrived at 6:15 am, patient intubated at 6:20 am, patient administered atropine ×3, Eppy [epinephrine] ×5 [five times], bicarbonate [of sodium] ×2 [two times]. Pacemaker never captured. Patient never had return of spontaneous pulses and pronounced dead at 6:38 am.

Death Certificate—Immediate cause of death was hemoperitoneum due to postoperative hemorrhage of placental tissues after salpingotomy for a right tubal ectopic pregnancy.

BOARD ACTION

Ms. Simms entered into a consent agreement with the board of nursing, admitting that her conduct constituted a failure to practice in accordance with acceptable and prevailing standards of safe nursing care. Nursing standards cited were failure to assess and document the health status of the patient, failure to provide ongoing patient monitoring, and failure to communicate appropriately with members of the health care team.

Ms. Simms’ license was probated with stayed suspension for 2 years, with requirements for successful completion of ordered education including an advanced assessment course at an educational/collegiate institution, continuing education hours in risk management/legal issues in nursing (in addition to continuing education hours required for license renewal). Order noted RN’s voluntary evaluation by a mental health care professional and her compliance with all aspects of the treatment plan. Other terms included quarterly reports from nursing employer and self-reports. Ms. Simms was required to appear in person (as requested) for an interview with the Board or a board-designated representative.

COMMENTARY

This case example illustrates a cascade of clinical events that caused errors in clinical judgment, all of which are related to work overload and consequent lack of surveillance and monitoring of the patient. Nurse Simms made faulty assumptions that the young patient with a tubal pregnancy was her least acute patient. Of course the patient is the primary victim, but Nurse Simms also suffered greatly from this tragic incident, which was precipitated by a collection of untoward events and work overload.