Assignment: Anti-Oppressive Social Work Practice Week 6 6051

  

Mercedes Diaz 

Walden University

SOCW 6051: Diversity, Human Rights, and Social Justice

Instructor Sherlina Thomas

July 11,2021

Assignment: Anti-Oppressive Social Work Practice

Anti-oppressive social work means critically reflecting on your own cultural identities and how the social environment impacts these identities. Acknowledging power and privilege can be uncomfortable; however, with values of multiculturalism and social justice, social workers are committed to engaging in their own personal work and addressing social barriers clients may experience. Social workers view clients from a strengths-based perspective utilizing client strengths to support their goals, rather than pathologizing clients from the lens of the dominant culture.

For the past six weeks, you have learned about the social construction of social identities, structural inequality based on dominant and non-dominant groups, and oppressions based on sex, class, and race. While readings have continuously pointed out white privilege as the dominant group privilege, you also know that privilege is not equally distributed in groups. Intersecting identities creates unique experiences for clients. For this assignment, you draw from what you have been learning during the first part of this course and discuss strategies for anti-oppressive social work practice.

By Day 7

Submit a 2- to 3-page APA formatted paper in which you:

  • Explain the potential impact of      white privilege on clients from both dominant and minority groups      (consider impact of both positive and negative stereotypes).
  • Explain how intersecting      identities might impact an individual’s experience (for example,      race/ethnicity and gender, race/ethnicity and class, race/ethnicity and      ability, race/ethnicity and sexual orientation, race/ethnicity and class).
  • Providing specific examples,      explain how a social worker might utilize cultural strengths when working      with clients.
  • Describe 2-3 social work skills      and how a social worker might use them to engage in anti-oppressive work.
  • Support ideas in paper      with at least 2-3 course resources (please reference      specific chapters, not the entire textbook) and at least one additional      peer-reviewed article from the Walden library (not assigned in this      course) to support your ideas.

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment      using the naming convention “WK6Assgn+last name+first initial.(extension)”      as the name.

Follow Rubric Please

Responsiveness to Directions

32.4 (27%) – 36 (30%)

Paper fully addresses all instruction prompts.

Content

32.4 (27%) – 36 (30%)

Paper demonstrates an excellent understanding of all of the concepts and key points presented in the text(s) and Learning Resources. Paper provides significant detail including multiple relevant examples, evidence from the readings and other sources, and discerning ideas. Paper demonstrates exemplary critical thought.

Competency Advance Human Rights and Social, Economic, and Environmental Justice -Knowledge

5.4 (4.5%) – 6 (5%)

Student demonstrates knowledge of oppressive structures and an excellent understanding of the impact of privilege.

Competency Advance Human Rights and Social, Economic, and Environmental Justice –Cognitive/Affective Process

5.4 (4.5%) – 6 (5%)

Student demonstrates excellent critical thought related to effects of intersecting identities, use of cultural strengths, and identification of skills to apply when practicing anti-oppressive social work.

Writing

32.4 (27%) – 36 (30%)

Paper is well organized, uses scholarly tone, follows APA style, uses original writing and proper paraphrasing, contains very few or no writing and/or spelling errors, and is fully consistent with graduate-level writing style. Paper contains multiple, appropriate and exemplary sources expected/required for the assignment.

Resources 

https://drive.google.com/file/d/1JbLIuHd0HHZE5FsvBU5t2u2G8_p3Q8pc/view?usp=sharing

https://drive.google.com/file/d/1QhyugRa_njeeqGqMO2XLYUoo5shgC0Oj/view?usp=sharing

and need to chapter from the book about the subject 

ULC

LO1 Compare ways in which change impacts on an organization’s strategy and operations.

      P1 Compare different organizational examples where there has been an impact of change on an organization’s strategy and operations

M1 Assess the different drivers for change in each of the given examples and the types of organizational change they have affected

 LO1 & LO2

D1 Draw conclusions and recommendations with valid justifications for planning effectively for change and applying change impact analysis.

   LO2 Evaluate the influences that drivers of change have on organization behavior.

      P2 Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviors within an organization.

P3 Evaluate measures that can be taken to minimize negative impacts of change on organizational behavior.

M2 Apply appropriate theories and models to critically evaluate organizational response to change.

      LO3 Determine how barriers to change influence leadership decision-making.

D2 Critically evaluate the use of force field analysis in the context of meeting organizational objectives.

       P4 Explain different barriers for change and determine how they influence leadership decision-making in a given organizational context.

M3 Use force field analysis to analyses the driving and resisting forces and show how they influence decision-making

           3

 

    LO4 Apply a range of leadership approaches to a change initiative.

    D3 Critically evaluate the effectiveness of leadership approaches and models of change management.

     P5 Apply different leadership approaches to dealing with change in a range of organizational contexts.

   M4 Evaluate the extent to which leadership approaches can deliver organizational change effectively applying appropriate models and frameworks.

   

HMGT 372

The final project for this course is an analysis of the legal and or ethical issues involved in the below health care scenario. See questions to be answered at end of this factual scenario below. I have also provided, after the formatting requirements for the paper, two articles that will aid you in your analyzing the scenario and writing your paper.  

The two articles to base the analysis of your paper are entitled:

Clinical Ethics Issues and Discussion and

A Framework for Thinking Ethically

This is the final paper for the class and must be double spaced and be approximately 4-5 pages in 12 point New Times Roman font. Include a cover page [not counted as a page] which should have student name and title of your paper. See more formatting requirements later in these paper instructions.

NOTE: For this paper it is unnecessary to do any research beyond the two articles I furnished with this assignment. Both are after the specific paper requirements.  You may use all the articles in the class also. To do internet research would only be wasting your valuable time.

Case Scenario

A 72 year old woman was admitted to the Neurological Intensive Care Unit following a cerebral hemorrhage which left her with severe brain damage and ventilator dependent. One year before this event, the patient and her husband had drawn up “living wills” with an attorney. She was diagnosed by her treating physician as being in a permanent unconscious condition. The patient’s living will specified that the patient did not want ventilator support or other artificial life support in the event of a permanent unconscious condition or terminal condition.

The patient’s husband is her legal next of kin and the person with surrogate decision-making authority. When the living will was discussed with him, he insisted that the patient had not intended for the document to be used in a situation like the present one. Further discussion with him revealed that he understood that the patient would not be able to recover any meaningful brain function but he argued that the living will did not apply because her condition was not imminently terminal. He further indicated that he did not consider his wife to be in a permanent unconscious condition.  The immediate family members (the couple’s adult children) disagreed with their father’s refusal to withdraw life support.

The treatment team allowed a week to pass to allow the husband more time to be supported in his grief and to appreciate the gravity of his wife’s situation.  Nevertheless, at the end of this time, the husband was unwilling to authorize withdrawal of life support measures consistent with the patient’s wishes as expressed in her living will. End of scenario.

You paper should have 3 major sections. Each is numbered 1, 2 and 3. Questions to be discussed based on the facts above. You must weave into your discussion the relevant facts from above scenario to support your discussion in discussion areas 2 and 3 below. And for discussion area 3 you must weave into your discussion the ethics philosophy you pick for each issue from the article A Framework for Thinking Ethically. A penalty will be deducted if you fail to use appropriate headings in your paper. 

1. Three Legal/Ethical Issues. Just list the three most important legal/ethics issues in this scenario that you will discuss. They must be three separate, different and distinct issues. Pay particular attention to the article I furnished with this assignment. No explanation needed, just state them 1, 2, 3.

2. Discussion of Three Legal/Ethical Issues.  Discuss the three most important ethical/legal issues you listed above. Must use the relevant facts in the scenario to support your discussion of the legal/ethical issues.

          Must use headings below.  Headings will be:

           Legal/Ethical Issue 1 [state the issue] then discussion

           Legal/Ethical Issue 2 [state the issue] then discussion

           Legal/Ethical Issue 3 [state the issue] then discussion

      For each legal/ethical issue above discuss

            a. Why each is a legal /ethical issue?

            b. Discuss each issue in the context of the scenario facts and

            c. Define the concepts you use

3. How I would Handle Each Issue.  First, in this section and for each issue, as a health care provider, how would you handle each of the three issues discussed above and why?  Must use the relevant facts in the scenario to support your positions. Secondly for each issue, using the article in these requirements, entitled “A Framework of Thinking Ethically” fully discuss the specific ethics philosophy that would epitomize your handling of each issue. Fully define the specific ethics philosophy used and weave the ethics philosophy into your discussion. See article below entitled A Framework for Thinking Ethically. 

Must use headings below.  Headings will be:

Handling of Legal/Ethical Issue #1 (followed by the discussion)

Handling of Legal/Ethical Issue #2 (followed by the discussion)

Handling of Legal/Ethical Issue #3 (followed by the discussion)

[A penalty will be deducted if you fail to use appropriate headings in your paper. ]

This is an independent paper and you are on the honor system not to discuss or consult with any students or other individuals about this paper. You may use the information we have discussed in the class, the articles in the class, and the two articles I have furnished below. Just so you know, all you need to read to analyze the questions for your paper are the two articles I have furnished with this assignment and information in the class.

All you need to read to analyze the questions for this paper are the two articles below entitled:

Clinical Ethics Issues and Discussion & A Framework for Thinking Ethically

The paper must be:

  • Late submission – No late assignment 4 papers will be accepted. Paper is due Sunday in the last week of class no later than 11:59pm EST.

Paper must be in narrative format not outline or bullets. 

  • Double spaced and be 4-5 pages in 12 point New Times Roman font. [No deduction if paper exceeds a page or so.  Thus 3 and half page paper will be penalized.]
  • Must cite to source of all your  facts in the text of your paper in APA format. 
  • You can cite directly to the original source. Here are the links to the sources where the University received copyright permissions for the materials:
  • Clinical Ethics and Law:http://depts.washington.edu/bioethx/topics/law.html
  • A Framework for Ethical Decision Making:https://www.scu.edu/ethics/ethics-resources/ethical-decision-making/a-framework-for-ethical-decision-making/
  • Include a cover page [not counted as a page] which should have student name and title of your paper [Provide a short name for the legal responsibility the specific health care organization has for one type of patient right in a specific setting ] 
  • A the end of the paper a list of references [not counted as a page]    
  • Be prepared using word-processing software and saved with a .doc, .docx, or .rtf extension. No pdf.
  • Be uploaded to your Assignments Folder by 11:59 p.m. EST on the due date.    
  • The paper is to be posted in Assignment #4 drop box.

Grading rubric for assignment is with assignment in Assignments area of class.

Background articles to support the issues you will discuss in the paper. 

Article One of Two

Clinical Ethics Issues and Discussion Article

Relationships: I. clinical ethics, law & risk management

  1. Definitions and sources of authority

In the course of practicing medicine, a range of issues may arise that lead to consultation with a medical ethicist, a lawyer, and/or a risk manager. The following discussion will outline key distinctions between these roles.

  • Clinical ethics may be defined as:  a discipline or methodology for considering the ethical implications of medical technologies, policies, and treatments, with special attention to determining what ought to be done (or not done) in the delivery of health care. 
  • Law may be defined as: established and enforceable social rules for conduct or non-conduct; a violation of a legal standard may create criminal or civil liability.
  • Risk Management may be defined as: a method of reducing risk of liability through institutional policies/practices.

Many health care facilities have in-house or on-call trained ethicists to assist health care practitioners, caregivers and patients with difficult issues arising in medical care, and some facilities have formally constituted institutional ethics committees. In the hospital setting, this ethics consultation or review process dates back to at least 1992 with the formulation of accreditation requirements that mandated that hospitals establish a “mechanism” to consider clinical ethics issues.

Ethics has been described as beginning where the law ends. The moral conscience is a precursor to the development of legal rules for social order.  Ethics and law thus share the goal of creating and maintaining social good and have a symbiotic relationship as expressed in this quote:

[C]onscience is the guardian in the individual of the rules which the community has evolved for its own preservation.  William Somerset Maugham

The role of lawyers and risk managers are closely linked in many health care facilities. Indeed, in some hospitals, the administrator with the title of Risk Manager is an attorney with a clinical background. There are, however, important distinctions between law and risk management. Risk management is guided by legal parameters but has a broader institution-specific mission to reduce liability risks. It is not uncommon for a hospital policy to go beyond the minimum requirements set by a legal standard. When legal and risk management issues arise in the delivery of health care, ethics issues may also exist. Similarly, an issue originally identified as falling within the clinical ethics domain may also raise legal and risk management concerns.

To better understand the significant overlap among these disciplines in the health care setting, consider the sources of authority and expression for each.

Ethical norms may be derived from:

  • Law
  • Institutional policies/practices
  • Policies of professional organizations
  • Professional standards of care, fiduciary obligations

Note: If a health care facility is also a religious facility, it may adhere to religious tenets. In general, however, clinical ethics is predominantly a secular professional analytic approach to clinical issues and choices.

Law may be derived from:

  • Federal and state constitutions (fundamental laws of a nation or state establishing the role of government in relation to the governed)
  • Federal and state statutes (laws written or enacted by elected officials in legislative bodies, and in some states, such as Washington and California, laws created by a majority of voters through an initiative process)  
  • Federal and state regulations (written by government agencies as permitted by statutory delegation, having the force and effect of law consistent with the enabling legislation)
  • Federal and state case law (written published opinions of appellate-level courts regarding decisions in individual lawsuits)
  • City or town ordinances, when relevant

Risk Management may be derived from law, professional standards and individual institution’s mission and public relations strategies and is expressed through institutional policies and practices.

  1. Conceptual Models 

Another way to consider the relationship among the three disciplines is through conceptual models:

  1. Linear
  2. Distinctions
  3. Interconnectedness
  4. Orientation to law for non-lawyers
  5. Potential legal actions against health care providers

There are two primary types of potential civil actions against health care providers for injuries resulting from health care:  (1) lack of informed consent, and (2) violation of the standard of care. Medical treatment and malpractice laws are specific to each state.

  1. Informed Consent. Before a health care provider delivers care, ethical and legal standards require that the patient provide informed consent. If the patient cannot provide informed consent, then, for most treatments, a legally authorized surrogate decision-maker may do so.  In an emergency situation when the patient is not legally competent to give informed consent and no surrogate decision-maker is readily available, the law implies consent on behalf of the patient, assuming that the patient would consent to treatment if he or she were capable of doing so. 

Information that must be conveyed to and consented to by the patient includes: the treatment’s nature and character and anticipated results, alternative treatments (including non-treatment), and the potential risks and benefits of treatment and alternatives. The information must be presented in a form that the patient can comprehend (i.e., in a language and at a level which the patient can understand) and that the consent must be voluntary given. An injured patient may bring an informed consent action against a provider who fails to obtain the patient’s informed consent in accordance with state law.

From a clinical ethics perspective, informed consent is a communication process, and should not simply be treated as a required form for the patient’s signature. Similarly, the legal concept of informed consent refers to a state of mind, i.e., understanding the information provided to make an informed choice.  Health care facilities and providers use consent forms to document the communication process. From a provider’s perspective, a signed consent form can be valuable evidence the communication occurred and legal protection in defending against a patient’s claim of a lack of informed consent.  Initiatives at the federal level (i.e., the Affordable Care Act) and state level (e.g., Revised Code of Washington § 7.70.060)  reflect approaches that support shared decision-making and the use of patient decision aids in order to ensure the provision of complete information for medical decision-making.

  1. Failure to follow standard of care. A patient who is injured during medical treatment may also be able to bring a successful claim against a health care provider if the patient can prove that the injury resulted from the provider’s failure to follow the accepted standard of care. The duty of care generally requires that the provider use reasonably expected knowledge and judgment in the treatment of the patient, and typically would also require the adept use of the facilities at hand and options for treatment.  The standard of care emerges from a variety of sources, including professional publications, interactions of professional leaders, presentations and exchanges at professional meetings, and among networks of colleagues. Experts are hired by the litigating parties to assist the court in determining the applicable standard of care.

Many states measure the provider’s actions against a national standard of care (rather than a local one) but with accommodation for practice limitations, such as the reasonable availability of medical facilities, services, equipment and the like. States may also apply different standards to specialists and to general practitioners. As an example of a statutory description of the standard of care, Washington State currently specifies that a health care provider must “exercise that degree of care, skill, and learning expected of a reasonably prudent health care provider at that time in the profession or class to which he belongs, in the State of Washington, acting in the same or similar circumstances.”  

    III.            Common clinical ethics issues: medical decision-making and provider-patient communication

There are a number of common ethical issues that also implicate legal and risk management issues. Briefly discussed below are common issues that concern medical decision-making and provider-patient communication.

If a patient is capable of providing informed consent, then the patient’s choices about treatment, including non-treatment, should be followed. This is an established and enforceable legal standard and also consistent with the ethical principle of respecting the autonomy of the patient. The next two sections (Surrogate decision-making; Advance directives) discuss how this principle is respected from a legal perspective if a patient lacks capacity, temporarily or permanently, to make medical decisions. The third section briefly introduces the issue of provider-patient communication, and highlights a contemporary dilemma raised in decisions regarding the disclosure of medical error to patients.

  1. Surrogate decision-making

The determination as to whether a patient has the capacity to provide informed consent is generally a professional judgment made and documented by the treating health care provider. The provider can make a determination of temporary or permanent incapacity, and that determination should be linked to a specific decision. The legal term competency (or incompetency) may be used to describe a judicial determination of decision-making capacity. The designation of a specific surrogate decision-maker may either be authorized by court order or is specified in state statutes.

If a court has determined that a patient is incompetent, a health care provider must obtain informed consent from the court-appointed decision-maker. For example, where a guardian has been appointed by the court in a guardianship action, a health care provider would seek the informed consent of the guardian, provided that the relevant court order covers personal or health care decision-making.

If, however, a physician determines that a patient lacks the capacity to provide informed consent, for example, due to dementia or lack of consciousness, or because the patient is a minor and the minor is legally proscribed from consenting, then a legally authorized surrogate decision-maker may be able to provide consent on the patient’s behalf.  Most states have specific laws that delineate, in order of priority, who can be a legally authorized surrogate decision-maker for another person. While these laws may vary, they generally assume that legal relatives are the most appropriate surrogate decision-makers. If, however, a patient has previously, while capable of consenting, selected a person to act as her decision-maker and executed a legal document known as a durable power of attorney for health care or health care proxy, then that designated individual should provide informed consent.

In Washington State, a statute specifies the order of priority of authorized decision-makers as follows: guardian, holder of durable power of attorney; spouse or state registered partner; adult children; parents; and adult brothers and sisters. If the patient is a minor, other consent provisions may apply, such as: court authorization for a person with whom the child is in out-of-home placement; the person(s) that the child’s parent(s) have given a signed authorization to provide consent; or, a competent adult who represents that s/he is a relative responsible for the child’s care and signs a sworn declaration stating so.  Health care providers are required to make reasonable efforts to locate a person in the highest possible category to provide informed consent. If there are two or more persons in the same category, e.g., adult children, then the medical treatment decision must be unanimous among those persons.  A surrogate decision-maker is required to make the choice she believes the patient would have wanted, which may not be the choice the decision-maker would have chosen for herself in the same circumstance. This decision-making standard is known as substituted judgment. If the surrogate is unable to ascertain what the patient would have wanted, then the surrogate may consent to medical treatment or non-treatment based on what is in the patient’s best interest.

Laws on surrogate decision-making are slowly catching up with social changes. Non-married couples (whether heterosexual or same sex) have not traditionally been recognized in state law as legally authorized surrogate decision-makers. This lack of recognition has left providers in a difficult legal position, encouraging them to defer to the decision-making of a distant relative over a spouse-equivalent unless the relative concurs. Washington law, for example, now recognizes spouses and domestic partners registered with the state as having the same priority status.  

Parental decision-making and minor children. A parent may not be permitted in certain situations to consent to non-treatment of his or her minor child, particularly where the decision would significantly impact and perhaps result in death if the minor child did not receive treatment. Examples include parents who refuse medical treatment on behalf of their minor children because of the parents’ social or religious views, such as Jehovah’s Witnesses and Christian Scientists.  The decision-making standard that generally applies to minor patients in such cases is known as the best interest standard.  The substituted judgment standard may not apply because the minor patient never had decision-making capacity and therefore substituted judgment based on the minor’s informed choices is not able to be determined. It is important to note that minors may have greater authority to direct their own care depending on their age, maturity, nature of medical treatment or non-treatment, and may have authority to consent to specific types of treatment. For example, in Washington State, a minor may provide his or her own informed consent for treatment of mental health conditions, sexually transmitted diseases, and birth control, among others. Depending on the specific facts, a health care provider working with the provider’s institutional representatives could potentially legally provide treatment of a minor under implied consent for emergency with documentation of that determination,  assume temporary protective custody of the child under child neglect laws, or if the situation is non-urgent, the provider could seek a court order to authorize treatment.

  1.  Advance directives

The term advance directive refers to several different types of legal documents that may be used by a patient while competent to record future wishes in the event the patient lacks decision-making capacity.   The choice and meaning of specific advance directive terminology is dependent on state law. Generally, a living will expresses a person’s desires concerning medical treatment in the event of incapacity due to terminal illness or permanent unconsciousness. A durable power of attorney for health care or health care proxy appoints a legal decision- maker for health care decisions in the event of incapacity. An advance health care directive or health care directive may combine the functions of a living will and durable power of attorney for health care into one document in one state, but may be equivalent to a living will in another state. The Physician Orders for Life Sustaining Treatment (POLST) form is a document that is signed by a physician and patient which summarizes the patient’s wishes concerning medical treatment at the end of life, such as resuscitation, antibiotics, other medical interventions and artificial feeding, and translates them into medical orders that follow patients regardless of care setting. It is especially helpful in effectuating a patient’s wishes outside the hospital setting, for example, in a nursing care facility or emergency medical response context.  This relatively new approach is available in about a dozen states, although the programs may operate under different names: POST (Physician Orders for Scope of Treatment), MOST (Medical Orders for Scope of Treatment), MOLST (Medical Orders for Life-Sustaining Treatment), and COLST (Clinician Orders for Life-Sustaining Treatment).  The simple one page treatment orders follow patients regardless of care setting. Thus it differs from an advance directive because it is written up by the clinician in consultation with the patient and is a portable, actionable medical order.  The POLST form is intended to complement other forms of advance directives. For example, Washington State recognizes the following types of advance directives: the health care directive (living will), the durable power of attorney for health care, and the POLST form. Washington also recognizes another legal document known as a mental health advance directive, which can be prepared by individuals with mental illness who fluctuate between capacity and incapacity for use during times when they are incapacitated.

State laws may also differ on the conditions that can be covered by an individual in an advance directive, the procedural requirements to ensure that the document is effective (such as the number of required witnesses) and the conditions under which it can be implemented (such as invalidity during pregnancy).

Advance directives can be very helpful in choosing appropriate treatment based upon the patient’s expressed wishes. There are situations, however, in which the advance directive’s veracity is questioned or in which a legally authorized surrogate believes the advance directive does not apply to the particular care decision at issue. Such conflicts implicate clinical ethics, law and risk management.

  1. Provider-patient communications: disclosing medical error

Honest communication to patients by health care providers is an ethical imperative. Excellent communication eliminates or reduces the likelihood of misunderstandings and conflict in the health care setting, and also may affect the likelihood that a patient will sue.

One of the more contentious issues that has arisen in the context of communication is whether providers should disclose medical errors to patients, and if so, how and when to do so. Disclosure of medical error creates a potential conflict among clinical ethics, law and risk management. Despite a professional ethical commitment to honest communication, providers cite a fear of litigation as a reason for non-disclosure. Specifically, the fear is that those statements will stimulate malpractice lawsuits or otherwise be used in support of a claim against the provider.  An increase in malpractice claims could then negatively affect the provider’s claims history and malpractice insurance coverage.  

There is some evidence in closed systems (one institution, one state with one malpractice insurer) that an apology coupled with disclosure and prompt payment may decrease either the likelihood or amount of legal claim.  In addition, a number of state legislatures have recently acted to protect provider apologies, or provider apologies coupled with disclosures, from being used by a patient as evidence of a provider’s liability in any ensuing malpractice litigation. It is currently too early to know whether these legal protections will have any impact on the size or frequency of medical malpractice claims. For this reason and others, it is advisable to involve risk management and legal counsel in decision-making regarding error disclosure.  

Article Two of Two

A Framework for Thinking Ethically Article

This document is designed as an introduction to thinking ethically. We all have an image of our better selves-of how we are when we act ethically or are “at our best.” We probably also have an image of what an ethical community, an ethical business, an ethical government, or an ethical society should be. Ethics really has to do with all these levels-acting ethically as individuals, creating ethical organizations and governments, and making our society as a whole ethical in the way it treats everyone.

What is Ethics?

Simply stated, ethics refers to standards of behavior that tell us how human beings ought to act in the many situations in which they find themselves-as friends, parents, children, citizens, businesspeople, teachers, professionals, and so on.

It is helpful to identify what ethics is NOT:

  • • Ethics is not the same as feelings. Feelings provide important information for our ethical choices. Some people have highly developed habits that make them feel bad when they do something wrong, but many people feel good even though they are doing something wrong. And often our feelings will tell us it is uncomfortable to do the right thing if it is hard.
  • • Ethics is not religion. Many people are not religious, but ethics applies to everyone. Most religions do advocate high ethical standards but sometimes do not address all the types of problems we face.
  • • Ethics is not following the law. A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. Law can become ethically corrupt, as some totalitarian regimes have made it. Law can be a function of power alone and designed to serve the interests of narrow groups. Law may have a difficult time designing or enforcing standards in some important areas, and may be slow to address new problems.
  • • Ethics is not following culturally accepted norms. Some cultures are quite ethical, but others become corrupt -or blind to certain ethical concerns (as the United States was to slavery before the Civil War). “When in Rome, do as the Romans do” is not a satisfactory ethical standard.
  • • Ethics is not science. Social and natural science can provide important data to help us make better ethical choices. But science alone does not tell us what we ought to do. Science may provide an explanation for what humans are like. But ethics provides reasons for how humans ought to act. And just because something is scientifically or technologically possible, it may not be ethical to do it.

Why Identifying Ethical Standards is Hard

There are two fundamental problems in identifying the ethical standards we are to follow: 
1. On what do we base our ethical standards?
2. How do those standards get applied to specific situations we face?

If our ethics are not based on feelings, religion, law, accepted social practice, or science, what are they based on? Many philosophers and ethicists have helped us answer this critical question. They have suggested at least five different sources of ethical standards we should use.

Five Sources of Ethical Standards

The Utilitarian Approach
Some ethicists emphasize that the ethical action is the one that provides the most good or does the least harm, or, to put it another way, produces the greatest balance of good over harm. The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected-customers, employees, shareholders, the community, and the environment. Ethical warfare balances the good achieved in ending terrorism with the harm done to all parties through death, injuries, and destruction. The utilitarian approach deals with consequences; it tries both to increase the good done and to reduce the harm done.

The Rights Approach
Other philosophers and ethicists suggest that the ethical action is the one that best protects and respects the moral rights of those affected. This approach starts from the belief that humans have a dignity based on their human nature per se or on their ability to choose freely what they do with their lives. On the basis of such dignity, they have a right to be treated as ends and not merely as means to other ends. The list of moral rights -including the rights to make one’s own choices about what kind of life to lead, to be told the truth, not to be injured, to a degree of privacy, and so on-is widely debated; some now argue that non-humans have rights, too. Also, it is often said that rights imply duties-in particular, the duty to respect others’ rights.

The Fairness or Justice Approach
Aristotle and other Greek philosophers have contributed the idea that all equals should be treated equally. Today we use this idea to say that ethical actions treat all human beings equally-or if unequally, then fairly based on some standard that is defensible. We pay people more based on their harder work or the greater amount that they contribute to an organization, and say that is fair. But there is a debate over CEO salaries that are hundreds of times larger than the pay of others; many ask whether the huge disparity is based on a defensible standard or whether it is the result of an imbalance of power and hence is unfair.

The Common Good Approach
The Greek philosophers have also contributed the notion that life in community is a good in itself and our actions should contribute to that life. This approach suggests that the interlocking relationships of society are the basis of ethical reasoning and that respect and compassion for all others-especially the vulnerable-are requirements of such reasoning. This approach also calls attention to the common conditions that are important to the welfare of everyone. This may be a system of laws, effective police and fire departments, health care, a public educational system, or even public recreational areas.

The Virtue Approach
A very ancient approach to ethics is that ethical actions ought to be consistent with certain ideal virtues that provide for the full development of our humanity. These virtues are dispositions and habits that enable us to act according to the highest potential of our character and on behalf of values like truth and beauty. Honesty, courage, compassion, generosity, tolerance, love, fidelity, integrity, fairness, self-control, and prudence are all examples of virtues. Virtue ethics asks of any action, “What kind of person will I become if I do this?” or “Is this action consistent with my acting at my best?”

Putting the Approaches Together

Each of the approaches helps us determine what standards of behavior can be considered ethical. There are still problems to be solved, however.

The first problem is that we may not agree on the content of some of these specific approaches. We may not all agree to the same set of human and civil rights.

We may not agree on what constitutes the common good. We may not even agree on what is a good and what is a harm.

The second problem is that the different approaches may not all answer the question “What is ethical?” in the same way. Nonetheless, each approach gives us important information with which to determine what is ethical in a particular circumstance. And much more often than not, the different approaches do lead to similar answers.

Making Decisions

Making good ethical decisions requires a trained sensitivity to ethical issues and a practiced method for exploring the ethical aspects of a decision and weighing the considerations that should impact our choice of a course of action. Having a method for ethical decision making is absolutely essential. When practiced regularly, the method becomes so familiar that we work through it automatically without consulting the specific steps.

The more novel and difficult the ethical choice we face, the more we need to rely on discussion and dialogue with others about the dilemma. Only by careful exploration of the problem, aided by the insights and different perspectives of others, can we make good ethical choices in such situations.

We have found the following framework for ethical decision making a useful method for exploring ethical dilemmas and identifying ethical courses of action.

A Framework for Ethical Decision Making

Recognize an Ethical Issue

  1. Could this decision or situation be damaging to someone or to some group? Does this decision involve a choice between a good and bad alternative, or perhaps between two “goods” or between two “bads”?
  2. Is this issue about more than what is legal or what is most efficient? If so, how?

Get the Facts

  1. What are the relevant facts of the case? What facts are not known? Can I learn more about the situation? Do I know enough to make a decision?
  2. What individuals and groups have an important stake in the outcome? Are some concerns more important? Why?
  3. What are the options for acting? Have all the relevant persons and groups been consulted? Have I identified creative options?

Evaluate Alternative Actions

  1. Evaluate the options by asking the following questions:
  • Which option will produce the most good and do the least harm? (The Utilitarian Approach)
  • Which option best respects the rights of all who have a stake? (The Rights Approach)
  • Which option treats people equally or proportionately? (The Justice Approach)
  • Which option best serves the community 
    as a whole, not just some members? 
    (The Common Good Approach)
  • Which option leads me to act as the sort of person I want to be? (The Virtue Approach)

Make a Decision and Test It

  1. Considering all these approaches, which option best addresses the situation?
  2. If I told someone I respect-or told a television audience-which option I have chosen, what would they say?

Act and Reflect on the Outcome

  1. How can my decision be implemented with the greatest care and attention to the concerns of all stakeholders?
  2. How did my decision turn out and what have I learned from this specific situation?

This framework for thinking ethically is the product of dialogue and debate at the Markkula Center for Applied Ethics at Santa Clara University. Primary contributors include Manuel Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks, Margaret R. McLean, David DeCosse, Claire André, and Kirk O. Hanson. It was last revised in May 2009. End of article.

Blockchain – Discussion

Chapter 8 introduces governance issues and potential areas in which blockchain technology can help empower citizens. Create a new thread, choose one area from the material in chapter 8 in which blockchain technology can enhance citizen engagement, and describe the current problem and how blockchain technology could resolve or improve the current situation. Write your discussion in a way that is accessible by all readers – regardless of their political beliefs. In other words, focus on blockchain, not politics. Then think of three questions you’d like to ask other students and add these to the end of your thread. The questions should be taken from material you read in Chapter 7, 8, or 9. You’re not trying to test each other, but you are trying to start a discussion.

You must do this following:

1) Create a new thread. As indicated above, choose one area from the material in chapter 8 in which blockchain technology can enhance citizen engagement, and describe the current problem and how blockchain technology could resolve or improve the current situation. Write your discussion in a way that is accessible by all readers – regardless of their political beliefs. In other words, focus on blockchain, not politics. Then think of three questions you’d like to ask other students and add these to the end of your thread. The questions should be taken from material you read in Chapter 7, 8, or 9. You’re not trying to test each other, but you are trying to start a discussion.

2) Select AT LEAST 3 other students’ threads and post substantive comments on those threads. Your comments should answer AT LEAST one of the questions posed in the thread and extend the conversation started with that thread. Make sure that you include the question in your comment so I can see what question you’re answering.

ALL original posts and comments must be substantive. (I’m looking for about a paragraph – not just a short answer.)

LEADERSHIP AND MANAGEMENT ASSIGNMENT 3,500 words

Need an assignment to be done until 14th of May 15:00

Assignment Instructions

• Youarerequiredtowriteandsubmita3,300-3,700words report demonstrating your understanding of contemporary leadership and management.

Section 1 (LO1, LO2):

  • Critically evaluate the contemporary definitions of leadership and
    management
  • Examine current perspectives of the roles and responsibilities of
    both leaders and managers generally.
  • Relate your evaluation to leadership concepts, by referencing
    leadership theories and approaches.
  • Relate your analysis to three leaders from the Forbes list.

Section 2 (LO3):

  • Propose a minimum of three critical skills and behaviours required
    to be a successful 21st century leader.
  • Consider specific methods of leadership and management
    development that could develop these critical skills.
  • Recommend how to implement and evaluate these development
    interventions effectively.
  • (You may present your recommended interventions and respective evaluations in a table format for section 2).

Applying learning to the assessment

Topics covered:

Early perceptions of leadership: Great Man Theory born, or made? Trait theory; Situation and contingency theory

• Defining and distinguishing leadership and management and evaluation of the similarities and differences between leadership and management
• Critical perspectives on early theories of leadership

Seasoned Styles of Leadership and Management: Transformational, Transactional, Charismatic, Servant leadership

  • Critical comparison of contemporary theories of leadership and management
  • Identifying and analysing leadership styles
    Recent Styles of Leadership: Authentic, Empathetic, Resonant. Awakened, Agile
  • Emotional intelligence in leadership
  • Relationship between leaders and followers, leader and follower power

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Applying learning to the assessment

Topics covered:

Role of the modern leader: Creating vision, shaping culture, driving change, empowering high-performing teams, embodying ethics

  • Identifying the role of the leader from an early stage of an organization to driving change.
  • Exploring cultural dimensions in shaping culture and changing making.
  • Leadership values –kindness, happiness, positive , contagious and ethical leadership.
    Leadership and Management Development: Strategies, methods, approaches, measurement.
  • Purpose of LMD , models and activities, measurement of RoI.
  • Identifying Competencies and skills of the modern leadership era.
    Agile Leadership: Agile, adaptive, resilient leaders, teams and organizations
  • Identifying types of agility, characteristics, competencies.
  • Leaders as learners, learning agility

What should be your focus?

Three leaders from the Forbes List of Most Powerful Leaders

Why are you choosing the leaders you have chosen for analysis?

  • Leadership styles
  • A particular leader
  • Contemporary skills of the 21st century
  • Leadership vs. management
  • A particular sector
  • Your own leadership styles or styles that resonate best to you

What should be your focus?

What are your analysis criteria?

  • Leader’s traits and skills
  • Leader’s style, behavior and approach
  • Leader’s values
  • Accomplishment
  • Leader-follower exchange
  • Impact
  • Sector or field of work
  • Use or source of power
  • Age, gender or other personal characteristics
  • Context

What should be your focus?

Structure…
• Sections
• Sub-sections • Apendix

Referencing…

  • Articles or journal articles
  • Case studies
  • Real life Examples

5.3 Assignment: Research-based Marketing Plan Revised Final Proposal – Internal and External Marketing Environments

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. This is your revised final draft of the internal and external marketing environments section of your consultant’s report. It is based on what you posted in 3.3 and on your peer’s comments and response posted in 4.2.
  3. Your revised final report must integrate your peer’s alternative analysis or recommendation as an alternative perspective as part of your final report. You must either accept your peer’s perspective as a replacement to your initial proposal based on adequate credible theory and current marketing practice to accept it or you must provide adequate credible theory and current marketing practice to reject it. If you accept it as the correct analysis or recommendation, then the peer alternative will become the primary focus of your final paper, and your original analysis and/or recommendation will be noted as an alternative perspective that you have rebutted through cited research. If you do not accept the alternative, then you only need to discuss it as an alternative and provide objective and qualified reasons to reject it.
  4. Use the titles from the Market Analysis Report Template to create four sections for this part of the consultant’s report:
    1. Porter’s five forces model
    2. Other macroenvironmental external factors
    3. Required Internal Resources and Competencies to Compete in the Market
    4. Required Licenses, Patents, and Rulings or Legal Requirements to Compete in the Market
  5. The body of your paper (i.e. excluding title page, graphics, appendices, and references page) must be 1300 words (+/- 50 words). In the event that your peer did not provide feedback, your length must be 1000 words (+/- 0 words) and you will not be penalized for not including the missing feedback.
  6. You must use, cite, and reference at least five credible sources not provided in the course documents, plus at least one source provided in the course documents.
  7. Your paper must be submitted as a Word document.
  8. Your paper must be formatted to current APA standards including title page, body of the paper, citations, headings, graphics, appendices, and references page

Think Tank

 

Superior Wholesale Corporation planned to purchase Regal Furniture, Inc., and wished to deter-mine Regal’s net worth. Superior hired Lynette Shuebke, of the accounting firm Shuebke Delgado, to review an audit that had been prepared by Norman Chase, the accountant for Regal. Shuebke advised Superior that Chase had performed a high-quality audit and that Regal’s inventory on the audit dates was stated accurately on the general ledger. As a result of these representations, Superior went forward with its purchase of Regal.

After the purchase, Superior discovered that the audit by Chase had been materially inaccurate and misleading, primarily because the inventory had been grossly overstated on the balance sheet. Later, a former Regal employee who had begun working for Superior exposed an e-mail exchange between Chase and former Regal chief executive officer Buddy Gantry. The exchange revealed that Chase had cooperated in overstating the inventory and understating Regal’s tax liability. Using the information presented in the chapter, answer the following questions.

  1. If Shuebke’s review was conducted in good faith and conformed to generally accepted accounting principles, could Superior hold Shuebke Delgado liable for negligently failing to detect material omissions in Chase’s audit? Why or why not?
  2. According to the rule adopted by the majority of courts to determine accountants’ liability to third parties, could Chase be liable to Superior? Explain.
  3. Generally, what requirements must be met before Superior can recover damages under Sec-tion 10(b) of the Securities Exchange Act of 1934 and SEC Rule 10b-5? Can Superior meet these requirements?
  4. Suppose that a court determined that Chase had aided Regal in willfully understating its tax liability. What is the maximum penalty that could be imposed on Chase?

Debate This:

Only the largest publicly held companies should be subject to the Sarbanes-Oxley Act.

Biblical Principles 3

 

I like to tie my learning to Biblical Principles. On Virtuous Leadership, I think about what leader in the Bible do I know that stands out as a virtuous leader. Although there are many, one that stands out to me is Nehemiah. Nehemiah’s brother and others said that they had been to Jerusalem and the Wall has been broken down, and the gates were burned. Nehemiah listened and took this news personally as if he was the wounded party. In other words, it broke his heart to hear this news.

He then took personal responsibility, prayed, and asked God to forgive him and his people for not obeying his commands. Then he took personal action, and at great danger to himself, he appeared before the King sad – remember that no King wants a sad cupbearer. When the King saw how sad Nehemiah was, he asked him why, and Nehemiah explained the state of his city walls and asked permission to go and fix them. He went and fixed the walls. He got involved in the work as a servant leader and getting the people what they needed.  They had a city again with walls and a gate, and most importantly, they had protection!  

We can see in this story that a servant leader is someone who takes personal responsibility for what has gone wrong and sets out to fix it, but not only does he/she fix the problem, the servant leader gets involved in the work and works alongside his workers to get the job done right. By doing so, the servant leader demonstrates his care for his workers and organization. 

Share a story of a servant leader either in the Bible or someone you know.

Module 04 Written Assignment – Leadership at Amazon

 

Module 04 Content

  1. Amazon.com is the largest Internet-based retailer in the United States. One of the most important factors in Amazon’s success has been its outstanding leadership.

    For this assignment, research the leadership culture of Amazon to gain insights into how it shapes the customer service environment that is created within the company. After completing your research, write a 1-2 page paper that does the following:

    • Identify Amazon’s leadership principles.
    • Explain how the president of Amazon has provided leadership in customer service at Amazon. Provide an example.
    • Provide your analysis of why the leadership philosophy at Amazon is so successful and how it influences the level of customer service provided by their site.
    • Your submitted assignment should be proofread for correct spelling, grammar, and punctuation.

      Be sure to follow APA formatting, and include both in-text citations and a references page. Provide at least one reference and in-text citation (other than the Amazon.com website) for your paper.

      For APA guidelines, go to the Resources tab within the course.

      Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates

      Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:

      Jstudent_exampleproblem_101504

“NO EXCEPTION” NEED IN 1 HOUR

  

What leadership qualities do you believe are necessary for effective administration in correctional agencies, and do you think they are different than those needed by leaders in the court system? Briefly explain your rationale. 

ANSWER THE ABOVE QUESTION THEN REPLY TO MY CLASSMATE’S POST EXPLAINING WHY YOU AGREE WITH HIS POST TO THE ABOVE DISCUSSION (A MINIMUM OF 150 WORDS EACH)

                                                                          CLASSMATE’S POST

I think that there are several leadership qualities that are necessary and desirable in any law enforcement profession. I do believe that the technical expertise is different when comparing correctional staff with courtroom security and services; however, the leadership qualities are similar and compatible from one area to another. For example, courtroom security will encounter civilians and criminals all in the same room while correctional staff will deal with nearly exclusively those that have been charged or convicted of a crime and could separate people based on classification. These factors impact the tactics and approach taken when carrying out their responsibilities and duties. Despite these differences, leaders in both professions are expected to demonstrate good judgement, attention to detail, good organization skills, good time management, and the ability to communicate effectively. Leaders in both professions are expected to manage large groups of emotionally vulnerable people, could notice abnormal behavior, be able to empathize with others regarding dealing with issues, and be able to resolve conflict well.