For this Assignment, you will complete an observation and analytical evaluation of an organization. A template is provided for you at the end of this Assignment description. Be sure to use this template.

You will choose a business to observe either as an employee or as a customer/client. During this course, you will observe and evaluate the organization based on information you have learned about organizational culture. Be sure to refer to the articles you have read during this unit as well as the multimedia presentation about Company Culture in the Learning Activities area for Unit 6.

The Assignment will be comprised of a PowerPoint with narration about your experiences in the observation and your analysis of the organization. In addition, a transcript of the narration will also be needed to be included.

NOTE: The narration is a required element of this assignment and must be included to earn a grade for this assignment.

Bulleted Points on each slide should include brief points that identify the areas that will be addressed in the narration.

Your PowerPoint presentation should include a total of six slides using the following format:

Slide 1: Cover page that includes assignment title, your name, course, section number, and date.

Slide 2: Introduction of Company (1–2 minutes of narration)

• Introduce the presentation by explaining information about the organization and the observation that took place such as the name of the organization, type of organization, day and time of observation and your role as an observer (are you an employee, customer, etc.).
• Share background information about the company to give the audience an understanding of what this organization does. Support the ideas shared with research about the company’s background.

Slide 3: Professional Appearance of Employees and Company (1–2 minutes of narration)

• Use these questions to guide your response (do not use these questions verbatim in your presentation):
  • How do the employees dress?
  • Is there anything about the appearance of the employees that distracts from their professionalism?
  • Do the employees’ appearance fit the nature of the business? Why or why not?
  • What does the working environment look like? (furnishings, artwork, lighting, sounds, etc.)
  • Do the physical surroundings fit the nature of the business? Why or why not?
  • How do the employees interact with each other and outside people within the workplace? (greetings, tone of conversation, non-verbal communication, etc.)
  • How do employees interact with each other?
  • Do the interactions of employees fit the nature of the business? Why or why not?

Slide 4: Analysis of Company (1–2 minutes of narration)

• What inferences can you make from your observation? You should cover the following ideas in your explanation:
  • Analyze the company based on information you have learned about organizational culture in the class. Areas to include:
    • Determine the dominant organizational culture the company follows by choosing one of the 4 organizational cultures you learned during this unit of the course. Support this information with what you have learned about organizational culture based on both observations and research.
    • Compare the work done at the company and the organizational culture and explain how this relates.
    • Research the mission of the company and explain if it aligns with what you have observed. Explain why or why not.

Slide 5: Evaluation of Your Fit (1–2 minutes of narration)

• Based solely on what you have observed and researched about the company (not based on the field of the company), do you feel you would be a good fit for this company? Why or why not?
  • Support this information with what you have learned through your observation as well as what you have researched about the company.
• Identify at least 2–3 social and behavioral attributes you have that would be an asset to this company. Explain why. How do these attributes specifically connect with the nature and needs of the company?

Slide 6: Reference Slide – follows APA guidelines. (Reminder: for each source on the reference slide, there must be a corresponding in-text citation in the body of the presentation.)

Narration Guidelines: Your narration for the slides should demonstrate the following:

• Maintain a persuasive tone by summarizing observations and evaluations for each slide.
• Words should be clearly enunciated, and professional tone should be sustained throughout the presentation narration.
• Audio recording should be free of background noise and interruptions. 

Assignment Format

• Two attachments will be needed to hand in for this assignment:
  • PowerPoint Presentation including narration with six slides that is professionally organized
  • Transcript shared in a Microsoft Word document should be included (be sure to separate each slide on a separate page).
• Replace all template wording with brief bulleted points in your own words that guides the audience.
• Slides 2–5 should include narration. See information on Slide 2 in the template which explains how to add narration to a PowerPoint slide – (be sure to remove this slide before posting to the Dropbox)
• Ideas throughout the assignment should be supported by specific areas observed while conducting the observation during this course.
• Bulleted points on each slide should include brief points that identify the areas that will be addressed in the narration.
• Researched information should be included on Slides 4 and 5 (In-text citations should be included with any brief points that were researched from outside sources and the narration should fully explain the points).
• With the presentation, there must be a transcript included in a Microsoft Word document that includes the narration word for word for each slide. Be sure to use headings for each slide narration, e.g., Slide 2, Slide 3, etc.
• Identify the source of any pictures you use. NOTE: Pictures are not required for this presentation.

Use the PowerPoint template provided and submit your two files (both the PowerPoint with audio narration and the MS Word document with the transcript) to the Unit 6 Assignment Dropbox.

  

ARTICLE: David Gutiérrez, “The ‘New Normal’? Reflecting on the Shifting Politics of the Immigration Debate,” International Labor and Working-Class History, Fall 2010

In this article Gutiérrez writes about what policy makers in Washington fail to see (most likely because they are blinded in their discussions about things like family reunification, what to do about “illegal” immigration, DACA, and things of that nature). The real issue, writes Gutiérrez, is “the ongoing destructive trend of the hyper-exploitation of all workers in an increasingly integrated global economy, regardless of citizenship of specific workers – and therefore, also, the erosion of the institution of citizenship as a source of political power and guarantor of rights” (121).

On the first page of the article, Gutiérrez writes that discussions about things like expulsion of “illegal” immigrants and who gets to be a citizen (“paths to citizenship”) obscures the underlying issue of “capitalist economic development.”  He expands on his argument about capitalist economic development when he writes that “the driving dynamic in today’s political economy is the constant pressure on American employers to find sources of labor from which they can wring profits at a rate comparable to foreign employers”(120). Which foreign employers does he mean? And what does he mean in his last sentence in the paragraph — “In this world a worker is a worker however you dress her up.” – and what is the only logical conclusion?  

 

Assignment Content

1. Purpose 
   This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other is on applied analytics.  

   Resources: 

   • Microsoft Excel® 
   • “How Netflix Expanded to 190 Countries in 7 Years” from Harvard Business Review
   • Call Center Waiting Time
   • Part 1: Globalization and Information Research
     Context: Companies that perform well in their country of origin usually consider expanding operations in new international markets. Deciding where, how, and when to expand is not an easy task, though.  

     Many issues need to be considered before crafting an expansion strategy and investing significant resources to this end, including:  

   • the level of demand to be expected for the company’s products/services 
   • presence of local competitors 
   • the regulatory, economic, demographic, and political environments 
   • Carefully researching and analyzing these and other factors can help mitigate the inherent risk associated with an overseas expansion strategy, thus increasing the likelihood of success. 

     As a data analyst in your company’s business development department, you’ve been tasked with the responsibility of recommending countries for international expansion. You’ll write a report to the company’s executive team with your research, analysis, and recommendations. 

     Instructions: 
     Write a 525-word summary covering the following items: 

   • According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion? 
   • The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected? 
   • According to the article, what is exponential globalization? 
   • Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment? 
   • Explain some of the reasons why certain companies’ expansion plans have failed in the past. 
   • Part 2: Hypothesis testing 
     Context: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). 

     Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol.  

     Instructions:
     Access the Call Center Waiting Time file. Each row in the database corresponds to a different call. The column variables are as follows: 

   • ProtocolType: indicates protocol type, either PT or PE
   • QueueTime: Time in Queue, in seconds
   • ServiceTime: Service Time, in seconds
   • Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level of α=0.05.  
   • Evaluate if the company should allocate more resources to improve its average TiQ. 
   • Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of α=0.05.  
   • Assess if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.) 
   • Submit your calculations and a 175-word summary of your conclusions. 
   • Submit your assignment.

     Resources

   • Center for Writing Excellence
   • Reference and Citation Generator
   • Grammar Assistance

 

The growth, development, and learned behaviours that occur during the first year of infancy have a direct effect on the individual throughout a lifetime. For this assignment, research an environmental factor that poses a threat to the health or safety of infants and develop a health promotion that can be presented to caregivers.

Create a 10-12 slide PowerPoint health promotion, with speaker notes, that outlines a teaching plan. For the presentation of your PowerPoint, use Loom to create a voice-over or a video. Include an additional slide for the Loom link at the beginning, and an additional slide for references at the end.

In developing your PowerPoint, take into consideration the health care literacy level of your target audience, as well as the demographic of the caregiver/patient (socioeconomic level, language, culture, and any other relevant characteristic of the caregiver) for which the presentation is tailored.

Include the following in your presentation:

1.  Describe the selected environmental factor. Explain how the environmental factor you selected can potentially affect the health or safety of infants.

2.  Create a health promotion plan that can be presented to caregivers to address the environmental factor and improve the overall health and well-being of infants.

3.  Offer recommendations on accident prevention and safety promotion as they relate to the selected environmental factor and the health or safety of infants.

4.  Offer examples, interventions, and suggestions from evidence-based research. At least three scholarly resources are required. Two of the three resources must be peer-reviewed and no more than 6 years old.

5.  Provide readers with two community resources, a national resource, and a Web-based resource. Include a brief description and contact information for each resource.

STUDY MATERIALS

https://www.gcumedia.com/digital-resources/grand-canyon-university/2018/health-assessment_foundations-for-effective-practice_1e.php

https://ebookcentral-proquest-com.lopes.idm.oclc.org/lib/gcu/detail.action?docID=1353392

https://www.cdc.gov/growthcharts/who_charts.htm

http://libguides.gcu.edu/Tutorials

http://www.womenshealth.gov/breastfeeding/

http://www.youtube.com/watch?v=w6yfvx0ik1M&feature=related

https://www.healthychildren.org/English/safety-prevention/immunizations/Pages/Vaccination-Protects-Against-These-Diseases.aspx

http://www.aafp.org/afp/2014/0901/p297.html

https://www.youtube.com/watch?v=_8w9kdcRgsI

http://www.aafp.org/afp/2014/0901/p289.html

 

Examine a topic of lifespan development connecting research and life.  Below is a list of options from which you are to select a topic for the  Week Three assignment. Make sure that the topic you select for this  assignment is different from the topic you selected for the Week Two  assignment and the topic you plan to utilize for your Final Paper  (including its outline).

• What do twin and adoption studies tell us about the effects of  nature (i.e., genetic influences) and nurture (i.e., environmental  influences) on human development? Select at least one of the main  domains of human development (i.e., physical, cognitive, or  social-emotional).
• How much credit or blame do parents deserve for the way we are?  Select at least one of the main domains of human development (physical,  cognitive, or social-emotional) for your answer.
• To what extent are the lives of adolescents and young adults shaped by parental and peer influences?
• Why do we have a need to belong (to affiliate with others)?
• How do our bodies and minds change from early to late adulthood?
• What are the factors that affect our well-being as middle aged and older adults?
• Why are some people attracted to members of their own sex whereas others are attracted to members of the opposite sex?  
• How do memory and intelligence change as we age?
• Does an infant’s temperament shape his/her cognitive and socio-emotional development?  
• Are babies pre-wired for survival?
• Are adolescents more likely to engage in risk-taking behavior than older adults?
• Can physical exercise affect cognitive performance in old age?  Consider the time of occurrence of physical exercise (i.e., earlier in  life or during old age) in your answer.
• Are there personality traits related to longevity?
• Does bilingualism improve brain functioning?
• Why do students in the United States tend to under-perform in math and science?

Once you have chosen your topic, examine the various theories of  human development learned in the course and choose one or two that best  assist you to understand the issues involved in your topic.
 

For this assignment address the following:

• Examine various theories of human development, describing relevant  terminology, and addressing how the theory assists in the understanding  of issues involved in the selected topic.
• Identify and describe at least two domains of human development  (physical, biological emotional, cognitive, and/or social) and how they  are impacted by the chosen topic.
• Identify and describe the stages of development that are affected by the chosen topic.
• Describe the cultural and historical perspectives of the chosen  topic, demonstrating an understanding of how the topic has been  perceived over time and by other cultures. Provide relevant examples.

Writing the Assignment
 

The Assignment:

1. Must be two to three double-spaced pages in length (excluding title  and reference pages), and formatted according to APA style as outlined  in the Ashford Writing Center.
2. Must include a title page with the following: 
   1. Title of paper
   2. Student’s name
   3. Course name and number
   4. Instructor’s name
   5. Date submitted
3. Must begin with an introductory paragraph that has a succinct thesis statement. 
   1. Begin with an introduction to the selected topic in which you define all concepts that will be discussed in the paper.
   2. For example, if you select “How do memory and intelligence change as we age?” as your topic, you will need to define the terms memory, intelligence and aging. 
4. Must address the topic of the paper with critical thought.
5. Must end with a conclusion that reaffirms your thesis. 
   1. Conclude with an answer to the selected question. Did the evidence  you surveyed answer the question satisfactorily? Include your analysis  of the strengths and weaknesses of the available evidence.
   2. If possible, suggest the course that future research should take if answers to the selected question are less than conclusive.
6. Must use at least two scholarly sources, all of which must come from the Ashford University Library or Google Scholar. 
   1. It is important that you ask yourself if the articles specifically  address the selected topic. It is not always easy to find the right  articles. Thus, give yourself some time to search before you finalize  your selection.  
   2. You may reference your textbook and other required materials from  the course; however, these will not fulfill the resource requirements.
7. Must include an annotated bibliography which briefly summarizes  each article including the purpose of the investigation, its  methodology, and results. 
   1. If possible, select peer-reviewed articles that summarize the  evidence available in a given field of study (e.g., meta-analysis  combines the findings of different studies to uncover trends,  commonalities and differences).
   2. Order the articles in the way you think you will discuss them in  your paper. Then develop a summary of the scientific evidence that  answers the question you selected.
8. Must document all sources in APA style, as outlined in the Ashford Writing Center.
9. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center. 
   1. The reference section will be the final page of the paper.