Deliverable 6 – Applying Quality Improvement Methods

Competency

Apply quality improvement methods.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services and
  • Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

  • Emergency room services
  • Intensive care
  • Surgical care
  • Obstetrics
  • Diagnostic services
  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services and
  • Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation with narration to put on the television show.

Instructions

You may use any presentation tool you want, but your narration must specifically discuss how the QI plan will be applied by giving examples.

  • Why are QI programs developed?
  • What use are they for healthcare facilities?
  • What potential use would your facility have for the QI plan?

Your audio presentation should include an introduction, a concise discussion of each slide, and a conclusion. Make sure to use audience-specific language and tone in your PowerPoint. Remember, you would be presenting this on a cable television show. The presentation will be assessed on your overall knowledge of the content, clarity of your voice, pronunciation of words, organization of your

presentation, proper recording of your presentation, overall aesthetics and professionalism, and general clarity of your presentation.

Your presentation should be 10 minutes or less. Make sure to address the following:

  • Include a link to the location of your live video on the last slide of your PowerPoint presentation.
  • Make sure to use audience-specific language and tone in your PowerPoint. Remember, you would be presenting this on a cable television program.

Upload your PowerPoint Presentation to the assignment drop box.

APA formatting for the References slide, and proper grammar, punctuation, and form are required.

The PowerPoint presentation should be a minimum of 8 slides and a maximum of 12. (Here is a library resource for help creating a PowerPoint presentation.)

Competency

Analyze health needs, disparities, and healthcare delivery systems within the context of cultural, social, legal, political, and economic forces.

Instructions

You have recently been promoted to Health Services Manager at Three Mountains Regional Hospital, a small hospital located in a mid-size city in the Midwest. Three Mountains is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.

After the first series of training, your CEO decided that employees would benefit from an online self-check after completing the training. You are tasked with developing a PowerPoint presentation with a list of questions that ask about liability protections for the physicians and the facility. Correct answers should be provided in the notes so that employees can check their responses.

Please prepare a PowerPoint presentation (or feel free to use other shareable Webware/software that you prefer) with questions that check employee understanding about the liability protections for physicians and the facility.

  1. The PowerPoint presentation should be a minimum of 8 slides and a maximum of 12. (Here is a library resource for help creating a PowerPoint presentation.)
  2. On each slide, provide a question that can be utilized to ascertain basic understanding. Open-ended questions are preferable.
  3. Use the notes area on each slide to provide the answer with a thorough explanation of why that answer is correct.
  4. Include a slide that provides links to 3-5 resources for employees who want more information.
  5. Your final slide should be the reference page for sources cited in the Notes.

NOTE – APA formatting, and proper grammar, punctuation, and form required. APA help is available

Your business plan is now complete. Imagine you are in front of a group of investors to present your business idea and encourage them to invest in your company.

Your business plan is now complete. Imagine you are in front of a group of investors to present your business idea and encourage them to invest in your company.

Create a brief presentation for this purpose.

Select a format:

  • PowerPoint with notes; no more than 10-12 slides

Create a ten to fifteen (10-15) slide PowerPoint in which you:

 Imagine that you are an HR Manager on a global HRM planning committee. You are required to present to upper management six (6) main concerns related to global human resources matters.

You have compiled data about four (4) of those concerns in previous assignments, but you need to add two (2) more elements to the presentation.

The VP of Human Resource Management has asked you to present a PowerPoint presentation to upper management to discuss your previous findings. Those findings included culture in a global environment, expatriate turnover reduction, recruitment factors to consider for Japan or Saudi Arabia and important steps to consider in an on-boarding process.

In addition to presenting data of the previous assignments, the VP of Human Resources Management wants you to discuss a compensation strategy that would support international operations in your company and to identify two or three (2-3) key strategies your company could use to enhance ethical behavior, labor relations, and work conditions.

Create a ten to fifteen (10-15) slide PowerPoint in which you:

  1. Share information you have learned about different cultures that exist in a global corporation and global market.
  2. Explain why expatriate turnover exists.
  3. Discuss recruitment strategies in Japan
  4. Explain an on-boarding process.
  5. Recommend compensation strategies, as well as strategies that enhance ethics, labor relations, and work conditions.
  6. Format your assignment according to the following formatting requirements:

a. Format the PowerPoint presentation with headings on each slide and one (1) relevant graphic (photograph, graph, clip art, etc.). Ensure that the presentation is visually appealing and readable from up to 18 feet away.

b. Include a title slide containing the title of the assignment, your name, your professor’s name, the course title, and the date.

c. Narrate each slide as if you were presenting them in a meeting, and write out detailed speaker notes.

Then, develop and record a 10-12-slide, 20-minute presentation, with audio, intended for that audience. Create a detailed narrative script for your presentation, 4-5 pages in length.

Select a community organization or group that you feel would be interested in learning about ethical and policy issues that affect the coordination of care. Then, develop and record a 10-12-slide, 20-minute presentation, with audio, intended for that audience. Create a detailed narrative script for your presentation, 4-5 pages in length.

As coordinators of care, nurses must be aware of the code of ethics for nurses and health policy issues that affect the coordination of care within the context of the community. To help patients navigate the continuum of care, nurses must be proficient at interpreting and applying the code of ethics for nurses and health policy, specifically, the Affordable Care Act (ACA). Being knowledgeable about ethical and policy issues helps ensure that care coordinators are upholding ethical standards and navigating policy issues that affect patient care.

This assessment provides an opportunity for you to develop a presentation for a local community organization of your choice, which provides an overview of ethical standards and relevant policy issues that affect the coordination of care. Completing this assessment will strengthen your understanding of ethical issues and policies related to the coordination and continuum of care, and will empower you to be a stronger advocate and nursing professional.

It would be an excellent choice to complete the Vila Health: Ethical Decision Making activity prior to developing the presentation. The activity provides a helpful update on the ethical principles that will help with success in this assessment.

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

  • Competency 4: Defend decisions based on the code of ethics for nursing.
    • Assess the impact of the code of ethics for nurses on the coordination and continuum of care.
  • Competency 5: Explain how health care policies affect patient-centered care.
    • Explain how governmental policies related to the health and/or safety of a community affect the coordination of care.
    • Identify national, state, and local policy provisions that raise ethical questions or dilemmas for care coordination.
  • Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
    • Communicate key ethical and policy issues in a presentation affecting the coordination and continuum of care for a selected community organization or support group. Either speaker notes or audio voice-over are included.

Preparation

Your nurse manager at the community care center is well connected and frequently speaks to a variety of community organizations and groups. She has noticed the good work you are doing in your new care coordination role and respects your speaking and presentation skills. Consequently, she thought that an opportunity to speak publicly about contemporary issues in care coordination would be beneficial for your career and has suggested reaching out to a community organization or support group to gauge their interest in hearing from you, as a care center representative, on a topic of interest to both you and your prospective audience.

You have agreed that this is a good idea and have decided to research a community organization or support group that might be interested in learning about ethical and policy issues related to the coordination of care. Your manager has suggested the following community organizations and support groups, but acknowledges that the choice is yours.

  • Homeless shelters.
  • Local religious groups.
  • Nursing homes.
  • Local community organizations (Rotary Club or Kiwanis Club).

To prepare for this assessment, you may wish to:

  • Research your selected community organization or support group.
  • Review the Code of Ethics for Nurses With Interpretive Statements and associated health policy issues, specifically, the ACA.
  • Review the assessment instructions and scoring guide to ensure you understand the work you will be asked to complete.
  • Allocate sufficient time to rehearse your presentation before recording the final version for submission.

Note: Remember that you can submit all, or a portion of, your draft presentation to Smarthinking Tutoring for feedback, before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.

Recording Equipment Setup and Testing

Check that your audio speaker and PowerPoint software are working properly. You can record audio directly to your slides, using PowerPoint or other presentation software.

Note: Technical support about the use of PowerPoint, including voice recording and speaker notes, can be found on Campus’s Microsoft Office Software page.

  • If using Kaltura, refer to the Using Kaltura tutorial for directions on recording and uploading your presentation in the courseroom.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

Instructions

For this assessment:

  • Choose the community organization or support group that you plan to address.
  • Develop and record a presentation, with typed speaker notes (the script for your voice recording) and audio voice-over recording, intended for that audience. Video is not required.

Note: PowerPoint has a feature to type the speaker notes directly into the presentation. You are encouraged to use that feature or you may choose to submit a separate document. See Microsoft Office Software for technical support about the use of PowerPoint, including voice recording and speaker notes.

Note: For this assessment, develop your presentation slides and speaker notes, then record your presentation. You are not required to deliver your presentation to an actual audience but you certainly could if you chose to.

Presentation Format and Length

You may use PowerPoint (recommended) or other suitable presentation software to create your slides and add your voiceover. If you elect to use an application other than PowerPoint, check with your faculty to avoid potential file compatibility issues. You can also record your presentation using Kaltura or similar software.

Be sure that your slide deck includes the following slides:

  • Title slide.
    • Presentation title.
    • Your name.
    • Date.
    • Course number and title.
  • References (at the end of your presentation).

Your slide deck should consist of 10–12 slides, not including a title and references slide with typed speaker notes and audio voice over. Your presentation should not exceed 20 minutes.

Create a detailed narrative script for your presentation, approximately 4–5 pages in length.

Supporting Evidence

Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your presentation. Include your source citations on a references page appended to your narrative script.

Grading Requirements

The requirements outlined below correspond to the grading criteria in the Ethical and Policy Factors in Care Coordination Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.

  • Explain how governmental policies related to the health and/or safety of the community affect the coordination of care.
    • Provide examples of a specific policy affecting the organization or group.
    • Refer to the assessment resources for help in locating relevant policies.
    • Be sure influential policies include the Health Insurance Portability and Accountability Act (HIPPA).
  • Identify national, state, and local policy provisions that raise ethical questions or dilemmas for care coordination.
    • What are the implications and consequences of specific policy provisions?
    • What evidence do you have to support your conclusions?
  • Assess the impact of the code of ethics for nurses on the coordination and continuum of care.
    • Consider the factors that contribute to health, health disparities, and access to services.
    • Consider the social determinants of health identified in Healthy People 2020 as a framework for your assessment.
    • Provide evidence to support your conclusions.
  • Communicate key ethical and policy issues in a presentation affecting the coordination and continuum of care for a selected community organization or support group. Either speaker notes or audio voice-over are included.
    • Present a concise overview.
    • Support your main points and conclusions with relevant and credible evidence.
Additional Requirements

Before submitting your assessment, proofread your presentation slides and speaker notes to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.

Scoring Rubric.

1.  Explain how governmental policies related to the health and/or safety of a community affect the coordination of care.

Passing Grade:  Provides an articulate, insightful explanation of how governmental policies related to the health and/or safety of a community affect the coordination of care. Provides clear examples of specific policies affecting care coordination.

2.  Identify national, state, and local policy provisions that raise ethical questions or dilemmas for care coordination.

Passing Grade:  Identifies significant and relevant national, state, and local policy provisions that raise ethical questions or dilemmas for care coordination. Makes a clear and persuasive argument for the ethical implications and consequences of specific policy provisions

3.  Assess the impact of the code of ethics for nurses on the coordination and continuum of care.

Passing Grade:  Assesses the impact of the code of ethics for nurses on the coordination and continuum of care. Draws insightful evidence-based conclusions informed by careful consideration of the social determinants of health and a precise and accurate interpretation of the factors contributing to health, health disparities, and access to services.

4.  Communicate key ethical and policy issues in a presentation affecting the coordination and continuum of care for a selected community organization or support group. Either speaker notes or audio voice-over are included.

Passing Grade:  Communicates key ethical and policy issues in a presentation affecting the coordination and continuum of care for a selected community organization or support group. Delivers a professional, logically coherent presentation of main points, facts, and conclusions, well-supported by relevant and credible evidence. Both speaker notes and audio voice-over are included.

Describe methods for classifying felonies in your jurisdiction; 

In this unit, you have learned about the distinctions between felony and misdemeanor crimes. For this assignment, imagine that you have been tasked with preparing a PowerPoint presentation about this topic to be used as a briefing backup for criminal justice personnel in your jurisdiction. In your presentation, you should do the following:

1) Contrast felony and misdemeanor crimes;

2) Describe methods for classifying felonies in your jurisdiction;

3) Describe methods for classifying misdemeanors in your jurisdiction; and

4) Identify procedures for filing motions to dismiss and expunge criminal convictions.

Your presentation will be evaluated using the following elements:

a) organization,

b) quality of presentation (appropriate graphics and/or text),

c) accuracy of briefing points (content),

d) APA-formatted in-text citations, and

e) APA-formatted references.

Your presentation must be a minimum of ten slides, not counting the title and reference slides. The speaker notes field must be used to expand on the content of the slides. At least two academic sources must be used, and any information from these sources must be cited and referenced in APA format.

Examine the History of Labor Relations in the United States

This week’s assignment requires you to create an informative Infographic in PowerPoint that depicts the history and evolution of the labor movement and unionization from its inception in the United States until today. Consider the issues that influenced labor-management relations during this evolution.  The Infographic should include the key milestones in the development of labor relations and unionization as well as current trends in labor affecting organization’s today. Presenter notes highlighting the key points and issues of the labor and union movement should be imbedded into the Infographic. Include a minimum of five scholarly resources. Be creative and visually share the history of labor that has affected upon business and labor.

Length: Can vary

References: Include a minimum of five scholarly resources.

Your Infographic should demonstrate thoughtful consideration of the ideas and concepts that are presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect graduate-level writing and APA standards.

Reserved for Catherine Owens

Topic: Due Care / Due Diligence

 

Information Systems Security (ISS) provides a foundation for establishing protection of systems and data against risks such as: Unauthorized access and Use, Disclosure, System Disruption, Modification or Corruption, Destruction. And risk is the likelihood or probability of an event and its impact, so planning security is important, and one reason is the requirement for due care and due diligence. Due care is using reasonable care to protect the interests of an organization (developing formalized security structure including security policy, standards, baselines. Guidelines, and procedures). Due diligence is practicing the activities that maintain the due care effort

You are required to research and write on these two topics: the due care and due diligence to support the ISS policy of your company. What is the probability that charges against your company for lack of good governance?

Risk is threat times vulnerability (Risk = threat * Vulnerability)

To complete this assignment, upload a Microsoft Word document (.doc or .docx) that contains your complete paper. Remember that your list of sources must be in APA format, and you MUST cite your reference in the body of the paper using APA in-text citation format. A source is any paper or article that you will reference in your paper. If you need more information on APA format (for references list AND in-text citations), visit this reference: https://owl.english.purdue.edu/owl/resource/560/01/

This assignment must be YOUR OWN WORK! This is an individual assignment. Plagiarism detected in your work will result in a grade of zero for the entire paper.

Paper Organization (300pts)

Use Times New Roman 12 font and double spaced. Ensure you are familiar with current APA guidelines  as it relates to  writing research paper.

1. Cover page (Use sample paper as a guide) (10pts)

2. Need introduction paragraph with thesis statement (50pts)

3. Three different pages with each supporting research works (90pts)

· Hypothesis

· Body

4. Concluding paragraph (50pts)

5. Reference page (50pts): Provide at least 8 academic journal references to support your research

 

PPT Presentation (About 20 minutes Long; 200pts)

· Slide 1-Introduction (25pts)

· Slide 2-Thesis statement (20pts)

· Slides 3 – 6- Different ideas in different paragraphs (75pts)

· Slide 7-Summary (20pts)

· Slide 8-References (40pts)

Create a presentation of a topic based on this week’s Personal Relationships material.

Create a presentation of a topic based on this week’s Personal Relationships material.

Choose one of the following formats to present:

  • PowerPoint
    • At least 5 slides of content
      • The title and reference pages do not count as content.
    • Make it engaging and include images
    • Prepare the presentation as if you would be presenting it in person.

https://www.youtube.com/watch?time_continue=3&v=QvQKYot4ZSg

http://labs.psychology.illinois.edu/~rcfraley/attachment.htm

https://www.statisticssolutions.com/adult-attachment-scale-aas/

Create a presentation of a topic based on this week’s Counseling and Clinical Psychology material.

Create a presentation of a topic based on this week’s Counseling and Clinical Psychology material.

Choose one of the following formats to present:

  • PowerPoint
    • At least 5 slides of content
      • The title and reference pages do not count as content.
    • Make it engaging and include images
    • Prepare the presentation as if you would be presenting it in person.

https://www.mentalfloss.com/article/68705/20-cognitive-biases-affect-your-decisions

https://psychcentral.com/lib/15-common-cognitive-distortions/

https://www.researchgate.net/publication/228328799_Measuring_Self-Serving_Cognitive_Distortions_with_the_How_I_Think_Questionnaire