Deliverable 1 – The Operations Management Team-HSA6100

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Competency

Examine the principles and functions of healthcare operations management.

Scenario

Wesley Enterprises is a long-term care facility. The organization was recently cited for deficiencies including infectious disease planning and staffing deficiencies. The CEO has decided to hire a consulting firm to evaluate its current processes and make recommendations for improvement. Upon initial review, the consulting firm has determined that Wesley is utilizing operational processes that are not consistent with current industry practices.  The consulting firm has deployed a team of operations management professionals to address the concerns. You are the leader of the team and your first task is to meet with the mid-level managers at Wesley.

Instructions

Compile a multimedia presentation using speaker notes and/or voice narration that includes:

  • An introduction of the team and a comprehensive description of the roles of each operations team member;
  • A discussion of the goals of the team relative to process improvement;
  • A comparison of operations management in healthcare versus other industries; and
  • A detailed analysis of the operational issues that are unique to health organizations.

1. Presentation provided detailed introduction of the team and a comprehensive description of the roles of each operations team member along with a description of how these roles function together. 

2. Discussed the goals of the team relative to process improvement with well-integrated, strong supporting information. 

3. Presentation provided a thorough and detailed comparison of operations management in healthcare versus other industries with an example to demonstrate the difference between them. 

4. Analyzed the operational issues that are unique to health organizations with specific examples and fully developed reasoning along with ways to overcome these specific issues. 

5. Presentation included either fully developed and clear speaker notes or narration depending on selected choice. 

Motivational Strategies – Milestone 3

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Motivational Strategies – Milestone 3

Context: In the past two weeks you have covered a lot of materials, including innovation, change, diversity, and motivating employees. You’ve applied these concepts to your chosen company in the Week 4 discussion and in this week’s discussion, looking at the changes occurring in your company and at how your company rewards their employees. In this milestone you’ll build on your discussion prompt research and dive even further into employee motivation concepts.  

First, be sure you have read Chapters 7 through 10 in the text.

Next, please watch the following video clips from the lab:

·  Chapter 08: Concept Clip: Performance Evaluations/Appraisals

·  Chapter 09: Concept Clip: Big Five Personality Factors

·  Chapter 09: Concept Clip: Perceptions

Requirements: Review the research you and your classmates did in the Week 4 discussion relevant to change and in this week’s discussion relevant to motivating employees. Look for patterns and connecting concepts. For example, during a period of change, what was most motivating for employees? Then review the Chapter 8 and 9 videos on performance evaluations, personality factors, and perceptions. Finally, construct a plan that you feel would most effectively motivate the human capital in the company you have been researching for your final project. 

Your third milestone submission should address the following requirements:

1.  Explain whether you will or will not implement a formal performance evaluation process and defend why or why not.

2.  Describe reward system you will use to motivate your employees, in detail, and why you have included each element (base pay, commission, bonus, stocks, benefits, holiday, vacation, etc. (the list is endless, so be creative!).

3.  Describe your approach to rolling out and managing the change process required to transition from the current reward system to your new system. 

a.  What strategies will you use to manage the change?

b.  Will you be transparent in your communication or does some compensation information remain confidential?

c.  What are the most likely roadblock or resistance to change and how will you plan proactively for success?

Your third milestone submission should follow APA format, be well supported with a minimum of five recent sources, and be a minimum of five pages long.

Remember: The goal is to demonstrate critical thinking and application of concepts as well as how they interact. Key to this assignment is human behavior and how people respond to reward, motivation, and change. Be specific in your responses and defend why you chose the approach you did. It’s easy to create a list of rewards, but more challenging to really defend why they are most appropriate and how you will manage the change effectively.

Mission Statement DP

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A well-written mission statement can provide the momentum and motivation to take a company to the next level. The same is true of personal mission statement. If you thought about yourself as a company, what would you say about yourself? What values drive you? What is your marketing message? What is your reason for doing what you do?

While many organizations have mission statements, few individuals do. What is the purpose of a mission statement? How is it created? What types of things should go into a mission statement?

A lot of thought and reflection should go into the drafting of a mission statement, whether for an organization or an individual. Drafting a personal mission statement forces you to think deeply about your life and your experiences and helps you identify what really matters to you. It also serves to help clarify your values and goals, which then allows you to create a strategic plan for achieving your goals.

Note: Developing a strategic plan requires specific steps that need to be executed in a sequence. The assessments in this course are presented in order and should be completed in sequence.

Develop and write your own personal mission statement. Be clear about your passion, values, goals, and philosophies. Once you have your mission statement articulated, explain how it:

  • Expresses your image of yourself.
  • Expresses your values and philosophies.
  • Identifies what you have to offer.

Explain how your mission statement answers the following questions:

  • What are your economic goals?
  • What is your philosophy in terms of quality and image?
  • What are your core competencies and competitive advantages?
  • What “customers” do you serve best?
  • How do you view your responsibilities to those who rely on you?

Format this assessment as a research paper, following current APA guidelines for both style and citing sources, making sure that you also use correct grammar and mechanics. There is no required minimum or maximum page length; however, you should strive to be as detailed as possible in addressing each bullet point while also being as clear and concise as possible.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 2: Participate collaboratively and respectfully. 
    • Explain how a mission statement reflects personal commitment to responsibility.
  • Competency 3: Communicate effectively. 
    • Write coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.
  • Competency 4: Plan strategically. 
    • Develop a personal mission statement.
  • Competency 5: Employ high-performance business management techniques. 
    • Explain how a mission statement reflects personal philosophy of quality and image.
    • Explain how a mission statement reflects personal core competencies.
    • Explain how a mission statement reflects personal competitive advantage.
    • Explain how a mission statement identifies a target customer.
  • Competency 7: Use appropriate financial models and principles. 
    • Explain how a mission statement reflects personal economic goals.

Case Study Case

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A small surgery center needs your help to create a database. The office manager has identified the following types of data (entities): patients, doctors, procedures and appointments using the following business rules:

  • Patients can have many doctors and many doctors can see many patients.
  • Patients can have many procedures and many procedures are done on patients.
  • Doctors can have multiple appointments. (hint: these are many to many relationships, so associative tables need to be added).

Requirements

  1. Please identify the attributes and primary keys needed for each of the entities.
  2. Identify the data types you would use for each of the attributes.
  3. Determine the relationships between the entities and find the one-to-many and many-to-many relationships.
  4. Create an ER diagram using Visio include the associative tables based on your analysis.
  5. Identify all foreign keys needed in the database design.
  6. Create the database and relationships in Access and populate the tables using the spreadsheets (unless your Professor wants you to type the data into the tables).
  7. Write a 1-3-page APA paper discussing the following topics:
    1. Discuss Database impact on the workplace,
    2. Discuss database benefits when businesses use queries,
    3. Forms, and reports.
    4. Discuss at least two security concerns should be discussed with a proposed solution to mitigate the security issues.

Analysis of Real Merger/Acquisition Cases

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Assignment 1: LASA 2 – Analysis of Real Merger/Acquisition Cases

By the due date assigned, complete the following assignment and submit it to the Submissions Area.

Using the Argosy library, Internet and other sources, locate two examples of mergers or acquisitions that failed.  Be sure the articles contain enough information about what actually happened in the failed merger or acquisition so that you can answer the questions below.

Directions:

  1. Write a review comparing the two unsuccessful mergers/acquisitions you found. Address the following questions for each of the mergers/acquisitions you chose:
    1. What was the motive behind the merger/acquisition? What internal and external factors impacted the merger/acquisition decision?  Use specific examples to justify your response. 
    2. Which of the two unsuccessful merger/acquisitions you reviewed held the most risk of not working from the onset? Why? Give examples.
    3. Did either company use metrics during the merger/acquisition process to measure their progress? Describe and explain at least two additional metrics which could have been used by each company in monitoring their progress during the M&A process.
  2. Read the following article: What makes a merger successful by Paul Walker and David Hanna which describes a successful merger. Comment on the following: 
    1. What research was conducted by both CEO’s on the other business before the merger? Why was this important?
    2. What management strengths and business process expertise did the companies demonstrate that helped make the merger successful?
    3. What role did the vision statement play in the success?  Why is it important to have a vision statement?
    4. Compare the successful merger to one of the unsuccessful mergers you found.  What three actions did Sage and State of the Art do that the unsuccessful merger did not do or did not do well? 
  3. Make sure to include at least 3 outside resources, one of which may be your text, to justify your suggestions.  Your report should be professional and directed toward middle management.

Grading Criteria    Maximum Points

Described the motive for each of two selected mergers/acquisitions and the internal and/or external factors which impacted the M& A decision.32Gave valid examples of the risks one of the selected companies took that were more serious than the other selected company.(32 pts) Named two metrics that could have been used to measure the success/failure of the merger process.(32 points)Described the research the CEO’s of the successful merger conducted prior to the merger and its importance.(32 Points) Described the management strength and business process expertise of both companies (successful merger) that enabled the success of the merger.(40 Points) Discussed role of vision statement in making a merger successful.(28 points)Described and explained three actions taken by the successful merger that the unsuccessful mergers did not take that might have helped in the merger process.40 pts Style (8 points): Tone, audience, and word choice
Organization (16 points): Introduction, transitions, and conclusion
Usage and Mechanics (16 points): Grammar, spelling, and sentence structure
APA Elements (24 points): In text citations and references, paraphrasing, and appropriate use of quotations and other elements of style 64 pts Total: 300pts

SOCW 6311 wk 6 Discussion: Program Evaluation: Benefits and Concerns of Stakeholders

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SOCW 6311 wk 6 Discussion: Program Evaluation: Benefits and Concerns of Stakeholders

All questions in bold then answers 300 to 500 words without questions

Dudley (2014) points out that social work practice is usually embedded in programs. While you looked at practice evaluation using single-subject design in Week 3, this week, you shift focus to program evaluation. Program evaluation serves many purposes, including accountability to funders and to the public. Often, funding sources such as government agencies or private foundations requires periodic program evaluations. These evaluations can help provide answers to many different questions, and can contribute to improvement of services. There are a variety of program evaluation models that are appropriate for addressing different questions as well as facilitating the collection and analysis of many different types of data.

To prepare for this Discussion, identify a program within an agency with which you are familiar, which could benefit from process evaluation and outcome evaluation. You do not need to identify the agency in your post. Also, review the different evaluation models highlighted in this week’s resources (needs assessment, program monitoring, client satisfaction study, outcome evaluation, or cost benefit study).

Post a brief summary of the program that you selected. I live in Tacoma Washington I work for CHI Hospice and intern at Sound options elderly care This is social work

Recommend a program evaluation model that would answer a question relevant to the program.

Explain the potential benefits of the program evaluation that you proposed (both process and outcome). 

Identify 2–3 concerns that stakeholders might have about your proposed evaluation and how you would address those concerns. 

Then explain 2–3 concerns that stakeholders may have about your proposed program evaluation and how you would address those concerns.

Resources

Dudley, J. R. (2014). Social work evaluation: Enhancing what we do. (2nd ed.) Chicago, IL: Lyceum Books.

Chapter 1, “Evaluation and Social Work: Making the Connection” (pp. 1–26)

Chapter 4, “Common Types of Evaluations” (pp. 71-89)

Chapter 5, “Focusing an Evaluation” (pp. 90-105) 

ESSAY Reserved for Hifsa The Fire Next Time

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By Thursday 3/18 write a 750-1000 word critical essay on The Fire Next Time. You are encouraged to offer your own insights, but you might consider some of these thematic questions: What are the principal arguments that Baldwin is making in this extended autobiographical essay? How does the first part of the book, “My Dungeon Shook,” set up and amplify the second part, “Down At The Cross”? From the perspective of the year 2017, are the author’s concerns in 1962, just as the Civil Rights movement was gathering steam, still relevant today? If so, how and to what extent? What is Baldwin’s view of religion, and how does he use his experiences as an adolescent preacher to advance that view? How did Baldwin’s intellectual awakening impact his faith? What elements in the African-American church of his youth most appealed to Baldwin? What connections does Baldwin draw between his budding teenage sexuality and his religious vocation? What is the purpose of Baldwin’s account of his meeting with Elijah Muhammad, leader of the Nation of Islam? What is Baldwin’s view of the white majority population in the America of his time? Does Baldwin’s rhetoric seem angry, and if so, to what purposes is that anger deployed? Is Baldwin hopeful or pessimistic about the future of race relations in the United States? How does this text relate to current issues of interest to you and your generation?

Challenges in Healthcare

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 Competency

Analyze the challenges of economic and noneconomic barriers to improving quality, reducing costs, and increasing access to healthcare.

Student Success Criteria

View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

Scenario

Reforming healthcare delivery to improve the quality and value of care is essential to address escalating costs, poor quality, and increasing numbers of Americans without health insurance coverage. Reforms should improve access to the right care at the right time in the right setting.

You have been hired as an expert consultant for the American Medical Association (AMA) to deliver a presentation to a physicians group regarding various barriers to improving, reducing costs, and increasing access to healthcare. The AMA’s meeting is entitled “Healthcare Reform: Understanding the Obstacles that Hinder Us.”

Instructions

Research the following:

  • Three economic barriers to improving quality in healthcare
  • Three noneconomic barriers to improving quality in healthcare
  • Three economic barriers to reducing costs in healthcare
  • Three noneconomic barriers to reducing costs in healthcare
  • Three economic barriers to increasing access to healthcare
  • Three noneconomic barriers to increasing access to healthcare

Create a voiceover PowerPoint presentation, providing the physicians group with the information you’ve gathered on the economic and noneconomic barriers to improving quality, reducing costs, and increasing access to healthcare in the United States.

Advanced Pollution Prevention

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This unit has focused on the impact of pollution prevention (P2) on ecosystems and biological communities. For this assignment, locate two articles from the CSU Online Library that address the impact of P2 on ecosystems and biological communities. You can either discuss each article separately or weave them together. In your critique, discuss the following elements:

  • the thesis of each article,
  • the significant points brought up in the articles that contribute to the field of P2,
  • how the use of P2 concepts reduced harm to an ecosystem/biological community, and
  • the harm that would come to the ecosystem/biological community if P2 was not used.

In your paper, ensure that you present an insightful and thorough analysis of the articles. Limit the number of direct quotations from the articles. The vast majority of your paper should contain paraphrased information from your sources and should include your own critique of the articles you chose. Your paper must be at least three full pages in length. A title page and references page must be included; however, these pages will not count toward meeting the minimum page requirement. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.