Create a 10- to 12-slide narrated, multimedia-rich Microsoft® PowerPoint® presentation for the customer on why implementing the chosen CRM is prudent. Be sure to address the following:

Research at least three CRM packages.

Use Microsoft® Excel® to create a comparison table that compares the pros and cons of each package.

Select one product for the manufacturing company.

Create a 10- to 12-slide narrated, multimedia-rich Microsoft® PowerPoint® presentation for the customer on why implementing the chosen CRM is prudent. Be sure to address the following:

• Why the chosen package is most appropriate
• How this software will be an improvement over their current methods
• How the chosen CRM package will fit into the overall enterprise of the organization
• Benefits the customer can expect as a result of implementing the new software