Explain why and how changes in the U.S. demographics affect the healthcare industry.

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  1. Why did the Hawthorne studies and McGregor’s Theory X and Theory Y have an impact on the study of organizational behavior?
  2. Explain why and how changes in the U.S. demographics affect the healthcare industry.
  3. How does attribution theory allow managers to “justify” workers’ behaviors?
  4. What tools and/or techniques could a manager used to ensure that the message communicated is understood by the receiver as intended.

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